Office Administrator/Customer Service Representative

SMALL TOWN COMPANY WITH BIG CITY BENEFITS!

Pier of d’Nort proudly manufactures and sells piers locally in St. Germain, that are enjoyed by customers all over the US. We are a small but mighty team that is looking to hire the following office role:

OFFICE ADMINISTRATOR/CUSTOMER SERVICE REP

Job duties include but are not limited to:

· Answer phones, greet showroom customers, and manage general phone/email inboxes.

· Assist customers with product questions, warranties, and small purchases.

· Manage payment processing, reconciling billing, returns, and accounts receivable functions.

· Perform office duties such as filing, running reports, creating forms for staff.

· Manage showroom. (Clean, stock product, change décor for seasons, etc.)

· Plan and manage employee events.

· May require sporadic off-site trips for local supply runs. (within 5 miles)

Knowledge, Skills & Abilities:

· Comfortable communicating with customers via phone, email, and in person.

· Ability and desire to learn about products to be able to assist customers.

· Working knowledge of Microsoft Office products (Outlook, Teams, Excel, Word) including creating forms, excel spreadsheets with basic formulas, and managing Outlook calendars.

· Previous experience with AR is a plus.

· Must be ready for a fast paced and fun environment.

· Quick learner with problem solving skills and ability to work independently with little supervision.

· Positive attitude and a team player who can take direction from other team members.

· Ability to prioritize work and meet tight deadlines.

· Position requires standing, walking to and from other buildings, and lifting/carrying products up to 70 pounds.

Full-time, year-round work with benefits including PTO, paid holidays, health/dental/vision insurance, life insurance, and 401K with match.

Email resume to: [email protected]

Pier of d’Nort

6035 Hwy 70 E, St. Germain, 54558

Equal Opportunity Employer

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person