Office Administrator/Customer Service Representative

Job Title: Office Administrator / Customer Service Rep

Company: Prizm Pest Control

Location: Wake Forest, NC

Starting Pay: $16.00 per hour

Schedule: Monday–Friday, 8:00 AM – 5:00 PM

Job Type: Full-time

About Us

Prizm Pest Control is a locally run company that protects homes and businesses from pests and termites. Our team is growing, and we need a dependable, organized person to keep the office running smoothly.

What You'll Do

• Answer phones and emails, and help customers in a friendly, professional way
• Schedule and confirm service appointments, and coordinate with our technicians
• Set up new customer accounts and keep records up to date
• Take payments and help with billing questions
• Handle general office work like filing, data entry and follow-up calls

What We're Looking For

• Great customer service and communication skills
• Comfortable using a computer, including email and scheduling software
• Organized, detail-oriented and able to juggle several tasks at once
• Reliable, on time, and a team player
• Office or customer service experience is a plus, but we'll train the right person
• Spanish-speaking or bilingual (English/Spanish) skills are a plus, but not required.

Why Join Prizm

• Steady full-time hours with no nights or weekends
• Paid training
• Friendly team that's growing
• Year-end bonus based on performance

How to Apply: Apply on Indeed. We'll contact qualified applicants to set up an interview.

Pay: $16.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Work Location: In person