Office Administrator/Receptionist

Job Title: Part-Time Receptionist
Location: Toronto and GTA
Position Type: Part-Time

Job Summary:
We are seeking a reliable and organized Part-Time Receptionist to join our HVAC company. The ideal candidate will serve as the first point of contact for customers, providing professional and courteous service while supporting daily administrative operations. This role is essential in ensuring efficient communication between clients, technicians, and office staff.

Key Responsibilities:

• Answer and direct incoming phone calls in a professional manner
• Schedule service appointments and coordinate with technicians
• Greet customers and visitors, providing assistance as needed
• Respond to customer inquiries via phone and email
• Maintain accurate customer records and update service information
• Process invoices, payments, and basic billing tasks
• Manage incoming and outgoing mail and deliveries
• Perform general administrative duties (filing, data entry, office organization)
• Support dispatch operations during busy periods

Qualifications:

• Previous receptionist or administrative experience preferred
• Strong communication and customer service skills
• Excellent organizational and multitasking abilities
• Proficiency with basic computer applications (e.g., Microsoft Office, scheduling software)
• Ability to work independently and as part of a team
• Professional demeanor and positive attitude

Work Schedule:

• Part-time hours (e.g., 20–25 hours per week)
• Availability during business hours, with some flexibility as needed

Compensation:

• Competitive hourly wage, based on experience

Job Type: Part-time

Pay: $20.00-$22.50 per hour

Benefits:

• Casual dress

Work Location: In person