Office Administrator/Receptionist

WE’RE HIRING — OFFICE ADMINISTRATOR / RECEPTIONIST

Sketchline Media
Mattoor, Kalady, Ernakulam

Sketchline Media is looking for an organized, responsible and customer-friendly Office Administrator / Receptionist with basic accounting knowledge to join our growing team.

POSITION

Office Administrator / Receptionist – Accounts Support

KEY RESPONSIBILITIES

Reception & Customer Handling

• Welcome and assist customers professionally
• Handle incoming calls, WhatsApp messages and customer enquiries
• Understand customer requirements and coordinate with the design and production team
• Prepare and follow up on quotations
• Follow up with customers regarding orders, payments and deliveries
• Maintain professional customer relationships

Office Administration

• Maintain daily office records and documentation
• Prepare and organize quotations, invoices and purchase records
• Maintain customer registration and job records
• Coordinate between customers, designers, production staff and management
• Maintain office files and documents
• Track pending jobs and customer requirements
• Assist with day-to-day office operations

Basic Accounting

• Record daily income and expenses
• Maintain cash and bank transaction records
• Track customer payments and outstanding amounts
• Maintain credit and debit records
• Assist with invoice and quotation preparation
• Maintain purchase and vendor records
• Follow up on pending payments
• Basic GST and accounting knowledge will be an advantage

REQUIRED COMPUTER & SOFTWARE SKILLS

Essential

• Microsoft Excel
• Microsoft Word
• Google Sheets
• Google Workspace
• Email and Internet
• WhatsApp Business

Accounting

• Tally / TallyPrime
• Basic bookkeeping
• Basic GST knowledge
• Invoice and payment management

Additional Skills — Advantage

• CRM or business management software
• Canva
• Social media knowledge
• Digital marketing knowledge

CANDIDATE PROFILE

We are looking for someone who is:

• Friendly and professional when communicating with customers
• Confident in handling telephone and WhatsApp enquiries
• Organized and detail-oriented
• Comfortable working with numbers and financial records
• Good with computers and office software
• Responsible and trustworthy
• Able to manage multiple tasks efficiently
• Willing to learn and take initiative
• Comfortable working with a creative and production-oriented team
• Able to coordinate effectively with customers and colleagues

Previous experience in office administration, reception, accounts, printing, advertising, branding or a similar business environment will be an advantage.

LOCATION REQUIREMENT

Candidates from Kalady or Angamaly areas only.

The position is based at:

Mattoor, Kalady, Ernakulam

Candidates who are currently residing in Kalady or Angamaly are preferred.

JOB DETAILS

Position: Office Administrator / Receptionist – Accounts Support
Location: Mattoor, Kalady, Ernakulam
Salary: Best in Industry based on Skill & Experience
Experience: Freshers with relevant skills may apply. Experienced candidates are preferred.

HOW TO APPLY

Send your:

• Updated CV
• Expected Salary
• Relevant Experience

Email: [email protected]
Phone / WhatsApp: 7736773612

SKETCHLINE MEDIA
Design Print Brand Create

Work Location: In person