Office Administrator/Receptionist

Overview

We are seeking a professional and organized Office Administrator/Receptionist to join our team. This role is vital in ensuring the smooth operation of our office environment, providing exceptional customer service, and supporting administrative functions. The ideal candidate will have strong computer skills, experience with office management, and excellent communication abilities. Prior experience in medical or dental offices is a plus, but not required. This position offers an opportunity to work in a dynamic setting where organizational skills and attention to detail are highly valued.

Duties

• Greet visitors and clients with professionalism and courtesy at the front desk
• Manage multi-line phone systems, handle inquiries, and direct calls appropriately
• Perform data entry tasks accurately using Microsoft Office, Word
• Maintain organized filing systems both digitally and physically
• Assist with appointment scheduling, confirmations, and cancellations using the Jane App
• Support bookkeeping activities including invoicing and record keeping
• Provide customer support via phone, email, or in person
• Handle administrative tasks such as proofreading documents, managing correspondence, and maintaining office supplies
• Support healthcare professionals functions including patient check-in/out processes (if applicable)
• Ensure the reception area remains tidy and welcoming at all times

Qualifications

• Proven experience in an office environment/in-person customer service with clerical or administrative responsibilities
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), The Jane App
• Excellent organizational skills with keen attention to detail
• Effective phone etiquette and customer service skills
• Ability to perform data entry accurately and efficiently with good typing speed and proofreading abilities
• Experience with multi-line phone systems and front desk operations preferred
• Prior medical or dental office experience is a plus but not mandatory
• Demonstrated ability to handle multiple tasks simultaneously in a fast-paced setting
• Strong organizational skills with the ability to prioritize effectively

This role is essential for maintaining efficient office operations while providing outstanding support to clients and team members. We value professionalism, reliability, and a positive attitude in our team members.

Pay: $19.53-$32.43 per hour

Expected hours: 15.0 – 31.0 per week

Work Location: In person