Office Administrator/Warehouse

We are looking for a dependable, organized, and hardworking individual to join our flooring team in a hybrid role that combines customer service, office support, and warehouse responsibilities.

This position is ideal for someone who enjoys working with customers but is also comfortable staying active, handling materials, and helping keep day-to-day operations running smoothly.

ResponsibilitiesCustomer Service & Office Support

• Answer incoming phone calls and assist customers
• Schedule flooring estimates and appointments
• Follow up with leads and existing customers
• Help manage customer information and updates in our CRM
• Assist with invoices, payments, and basic paperwork
• Communicate with sales representatives and installers throughout the day
• Help maintain showroom organization and cleanliness
• Provide customers with a professional and positive experience

Warehouse & Operations

• Receive and unload flooring deliveries
• Check products and quantities before signing delivery paperwork
• Organize and rack flooring materials in the warehouse
• Prepare customer pickup orders
• Load materials for installers and customers
• Assist with paperwork related to pickups and deliveries
• Help keep the warehouse clean, organized, and stocked
• Assist the team wherever needed during daily operations

Requirements

• Strong communication and customer service skills
• Reliable, dependable, and hardworking
• Organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Basic computer skills
• Comfortable speaking with customers by phone and in person
• Able to lift and move heavy flooring materials
• Must have reliable transportation
• Positive attitude and willingness to learn
• Comfortable working both in an office/showroom environment and warehouse environment

Preferred Experience

• Customer service experience
• Warehouse experience
• Flooring or construction industry experience
• Forklift experience
• Flooring product knowledge
• Bilingual candidates are encouraged to apply

Schedule

Monday – Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM

Pay

$600 per week + commission opportunities

Additional commission opportunities are available for helping schedule appointments and generating or assisting with sales.

What We're Looking For

We are looking for someone who takes initiative, communicates well, stays organized, and is willing to help wherever needed. This is not a position where you will sit behind a desk all day. You will be involved in both customer-facing operations and warehouse operations and will play an important role in keeping the store running efficiently.

Pay: $14.00 - $16.00 per hour

Work Location: In person