Office & Client Coordinator

Office & Client CoordinatorAbout Samya Yoga

Samya Yoga is a modern wellness company dedicated to making authentic yoga accessible to everyone through personalized online and at-home yoga programs. Our mission is to help people improve their physical, mental, and emotional well-being through holistic yoga practices guided by qualified instructors.

We are looking for a proactive, customer-focused, and organized Office & Client Coordinator to become the first point of contact for our clients and support the day-to-day operations of our growing team.

Key Responsibilities

• Manage enquiries received through phone calls, WhatsApp, email, website and social media.
• Follow up with prospective clients and answer their questions professionally.
• Schedule consultations, demo sessions and yoga classes.
• Coordinate daily schedules with yoga instructors and clients.
• Maintain accurate customer records and update the CRM regularly.
• Assist with customer onboarding and ensure an excellent client experience.
• Handle appointment changes, cancellations and follow-ups.
• Support administrative tasks, reporting and operational coordination.
• Assist with marketing campaigns, customer engagement and feedback collection.
• Work closely with the management team to improve operational efficiency.

Required Skills & QualificationsEssential

• Excellent verbal communication skills.
• Fluent Kannada and good spoken English.
• Basic Hindi is an advantage.
• Comfortable speaking with customers over the phone.
• Good computer skills.
• Experience using Gmail, Microsoft Office or Google Workspace.
• Comfortable using WhatsApp for professional communication.
• Strong organizational and time-management skills.
• Friendly, professional and customer-first attitude.

Preferred

• 1–3 years of experience in customer support, administration, reception or operations.
• Experience working with CRM software.
• Experience scheduling appointments or coordinating teams.
• Previous experience in the healthcare, wellness, education or service industry is an advantage.

What We're Looking For

We're looking for someone who:

• Enjoys interacting with people.
• Is empathetic, patient and professional.
• Can manage multiple tasks efficiently.
• Pays attention to detail.
• Learns new software quickly.
• Takes ownership of assigned work.
• Works well both independently and within a team.

Salary & Benefits

• Competitive monthly salary based on experience.
• Performance-based incentives.
• Professional training and onboarding.
• Opportunity to grow with a fast-growing wellness startup.
• Exposure to business operations, customer success and technology.
• Positive, supportive and respectful work environment.

Location

Bengaluru, Karnataka

Work Mode: On-site (Hybrid may be considered based on business requirements.)

Recruitment Process

• Apply through Indeed.
• Complete the Samya Yoga application form.
• Phone screening.
• Interview.
• Final selection and offer.

Join Us

If you're passionate about helping people, enjoy working with customers, and want to be part of a growing wellness company making a positive impact, we'd love to hear from you.

Apply today and become part of the Samya Yoga journey.

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Internet reimbursement

Location:

• Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District) (Preferred)

Work Location: In person