Office & E-Commerce Operations Manager

About Us

LiveCore LLC is a growing e-commerce and live-streaming company based in Irvine, California, specializing in fashion jewelry and accessories. We operate on platforms including Whatnot and TikTok Shop. We are seeking a highly organized, responsible, and proactive Office & E-Commerce Operations Manager to oversee daily office operations, supervise team members, support live-streaming activities, and ensure smooth order fulfillment and customer service operations.

This is a hands-on management role ideal for someone with strong leadership skills, excellent communication abilities, and the confidence to independently manage daily operational challenges.

Key Responsibilities

• Office Management: Oversee daily office operations, manage opening and closing procedures, coordinate employee schedules, and ensure a productive and organized work environment.
• Team Management: Supervise employees, assign daily tasks, monitor work performance, provide guidance, and ensure team members follow company procedures and operational standards.
• Live Streaming Operations: Oversee daily live-streaming activities, assist hosts with product preparation, troubleshoot basic technical issues, and ensure live shows run smoothly.
• Order Processing: Print and review customer orders, identify discrepancies, and coordinate with the fulfillment team to resolve missing or incorrect items.
• Fulfillment Management: Supervise packing and shipping activities, address fulfillment errors, and ensure orders are processed accurately and efficiently.
• Customer Service & After-Sales: Handle customer inquiries, order-related issues, approved replacements, refunds, and other after-sales concerns in accordance with company policies.
• Daily Operations & Reporting: Resolve day-to-day operational issues, communicate with management, monitor outstanding tasks, and ensure smooth coordination between team members.

Qualifications

• Previous experience in e-commerce operations is required.
• Prior experience supervising or managing employees is required.
• Strong communication and leadership skills, with the ability to effectively manage, motivate, and coordinate team members.
• Excellent problem-solving and decision-making skills, with the ability to handle operational challenges independently.
• Strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
• Experience overseeing order fulfillment, managing daily workflows, and resolving operational issues.
• Proficiency with computers and e-commerce order management systems.
• Experience with Whatnot, TikTok Shop, or live-streaming operations is a plus.
• Must be able to work on-site in Irvine, CA.

What We're Looking For

We are looking for a dependable, detail-oriented, and hands-on leader who takes initiative and ownership of daily operations.

The ideal candidate is a strong communicator, a natural problem-solver, and someone who can confidently lead a team while maintaining a positive, efficient, and productive work environment.

We value accountability, teamwork, adaptability, and the ability to make sound decisions in a fast-paced e-commerce business.

Compensation & Employment

• Annual Salary: $50,000–$80,000, depending on experience and qualifications.
• Employment Type: Full-Time.
• Location: Irvine, California (On-site).

How to Apply

Please submit your resume through Indeed. We look forward to connecting with candidates who are excited to contribute to our growing team!

Pay: $50,000.00 - $80,000.00 per year

Work Location: In person