Office and Facilities Coordinator

Who you are

• Experience in a front-of-house, office coordination, or facilities support role, with a track record of keeping a busy office running smoothly
• A careful, detail-oriented approach to the physical workspace, with high standards for presentation and a proactive attitude to spotting and resolving issues before they become problems
• Strong organisational skills, with the ability to juggle a varied workload and manage competing priorities calmly throughout the day
• Clear, friendly communication skills, comfortable engaging with visitors, colleagues, and building management alike
• A collaborative, supportive way of working, happy to roll up their sleeves and help wherever they're needed
• Familiarity with ordering and managing office supplies, or confidence picking this up quickly in a new environment

What the job involves

• The London Holborn office is the heartbeat of BLC's day-to-day life in the capital, where teams come together to do their best thinking, build relationships, and move things forward
• We're looking for an Office and Facilities Co-ordinator to be the person who makes that possible, keeping everything running smoothly so that our people can focus on the work that matters
• This is a hands-on, varied role that sits at the centre of the office experience. From welcoming visitors and managing front of house, to keeping the space well-stocked, well-presented, and ready for whatever the day brings, you'll own the detail that makes a real difference to how people feel when they walk through the door
• You'll work closely with the People Team and Executive Assistants, supporting colleagues across the business and playing an important part in how new joiners experience their first day at BLC
• Welcome visitors to the office and ensure their experience from arrival to departure is warm, professional, and well-managed
• Maintain an accurate visitor log and manage employee passes, including issuing, tracking, and deactivating access as needed
• Keep all areas of the office clean, tidy, and presentable throughout the day, flagging and following up on maintenance issues with building management
• Monitor and replenish consumables across the office, from kitchen supplies to stationery, placing orders in good time to avoid gaps
• Set up meeting rooms and prepare the space for company meetings and events, including arranging and coordinating catering logistics
• Review DSE assessments for colleagues and arrange the equipment they need to work comfortably and safely
• Support new joiners on their first day, helping them feel settled and set up from the start
• Provide ad-hoc support to the People Team and Executive Assistants, responding to requests with a flexible, responsive approach

Benefits

• 25 days annual leave plus public holidays and an additional day off for your birthday
• A Moments that Matter day – one extra day of leave each year to use for something that matters to you
• Buy and sell holiday scheme of up to 5 days
• A volunteering/fundraising day – one paid day each year to give something back to the community
• Annual company bonus scheme – linked to both company and individual performance
• Your own Blue Light Card and exclusive access to thousands of discounts
• Personal growth fund of £450 per year to invest in your development
• Private Medical Insurance that includes cover for pre-existing conditions
• Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into your pension
• Enhanced Maternity, Partner, Adoption and Shared Parental Leave
• Healthcare cash-back plan
• Colleague Assistance Programme – 24/7 confidential support whenever you need it
• Hybrid working and flexible hours
• EV charging and free parking onsite at HQ
• Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!)
• On-site gym including free HIIT and stretch classes at HQ