Office & Field Technician

Responsibilities:

• Install, configure, and support business networks at customer locations.

• Install and troubleshoot firewalls, routers, switches, wireless networks, and structured cabling.

• Deploy, configure, and support Windows desktops and Windows Server environments.

• Troubleshoot Windows operating systems, Active Directory, Group Policy, file sharing, printing, and user account issues.

• Configure and maintain network services including TCP/IP, VLANs, VPNs, DHCP, and DNS.

• Diagnose and resolve hardware, software, network, and connectivity issues.

• Document network configurations, system changes, and completed work.

• Provide professional on-site and remote technical support to customers.

• Experience administering Windows Server and Windows desktop operating systems.

• Working knowledge of Active Directory, Group Policy, Microsoft 365, DNS, DHCP, and file/print services.

• Experience with business networking equipment such as Fortinet, SonicWall, Ubiquiti, Cisco, Peplink, or similar platforms.

• Strong understanding of TCP/IP networking, routing, switching, VPNs, and wireless technologies.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and customer service skills.

• Ability to work independently at customer sites with minimal supervision.

• Valid driver's license and reliable transportation required.

This position is ideal for someone who enjoys both networking and Windows systems administration while working in a variety of business environments.

All your information will be kept confidential according to EEO guidelines.