Office & Operations Assistant

Maritime Apartments is an established property and accommodation business providing serviced apartments and residential accommodation.

We are looking for a friendly, enthusiastic and reliable person to join our team in a varied, hands-on role combining office administration with practical duties around our properties.

This is not a traditional desk-based office job! We are looking for someone who enjoys being active, likes variety in their working day and is equally happy helping in the office, checking apartments or assisting with the day-to-day running of our accommodation business.

Previous experience is not essential, as full training will be provided. What matters most is a positive attitude, good attention to detail and a willingness to get stuck in.

What You'll Be Doing

No two days will be quite the same! Your responsibilities will include:

Apartment Checks & Property Operations

• Walking around our properties to check that apartments are clean, tidy and ready for arriving guests and tenants
• Carrying out routine visual inspections and identifying any maintenance or repair issues
• Reporting maintenance requirements to the office team and helping to ensure they are followed up
• Checking that apartments are presented to a high standard
• Assisting with general property checks and other day-to-day operational tasks

Laundry & Housekeeping Support

• Helping to prepare bags of clean bed linen and towels for our housekeeping team
• Organising and checking laundry supplies
• Assisting with the coordination of housekeeping and apartment changeovers
• Helping to ensure housekeepers have the supplies they need

Office & Administration

• Answering telephone calls and responding to customer enquiries
• Assisting with accommodation bookings and guest communications
• Updating records and information on our computer systems
• Helping to coordinate maintenance appointments and housekeeping schedules
• Preparing documents and carrying out general administrative tasks
• Supporting the wider team wherever needed

About You

We are looking for someone who is:

• Active and energetic – you enjoy being on your feet and moving around rather than sitting at a desk all day, and are comfortable going up and down 3 flights of stairs
• Observant and detail-oriented – you notice when something isn't quite right
• Practical and hands-on – you're happy to help with a wide variety of tasks
• Reliable and punctual – someone the team can depend on
• Friendly and approachable – comfortable dealing with colleagues, guests and tenants
• Organised – able to manage different tasks and follow instructions carefully
• Willing to learn – keen to develop new skills and take on responsibilities
• A team player – happy to help wherever needed

Basic computer skills and good communication skills are important, but previous office or property experience is not necessary.

What We Offer

• A permanent, full-time position
• Monday to Friday working hours
• A varied role combining office work with practical, active duties
• Full training and support
• A friendly, small-team working environment
• Opportunities to learn about property management, accommodation operations and customer service
• The chance to develop your skills and take on additional responsibilities over time

How to Apply

Please apply through Indeed with your CV and a brief introduction explaining why this type of varied, active role appeals to you.

We welcome applications from people starting their careers as well as those with previous experience in administration, hospitality, housekeeping or customer service.

Pay: £13.00 per hour

Expected hours: 37.5 per week

Application question(s):

• This role involves spending a significant part of the working day walking between apartments, checking properties and assisting with practical tasks, as well as carrying out office administration. Is this the type of active, varied role you are looking for?

Work Location: In person