Office Assistant 2 (Calculations)

Duties Description The University Eye Center (UEC) of the State University of New York College, an Article 28 Diagnostic and Treatment Center, is seeking an Office Assistant 2 (Calculations). The successful candidate must be organized, detail-oriented and be able to multitask in a fast-paced environment.

Reporting to the Manager of Patient Financial Service, the Office Assistant 2 (Calculations) will be responsible for providing outstanding customer service, compliance with all applicable policies/procedures/regulations, and performing related patient accounts and front-end billing procedures in an accurate and timely manner.

Duties include but not limited to:

Complete patient check-in and checkout process

Verify and update patient insurance/demographic information and scanning of insurance cards

Obtain referral and scan to patient’s chart

Obtain authorizations, as needed

Obtain and post time of service payment and issue receipt for payment made

Issue MetroCards to patients eligible for reimbursement, as requested

Ensure that all payments received (checks, cash, and credit card) balance with the daily transaction sheet and receipts daily

Respond to telephone and email inquiries in a timely fashion and contact patients for follow-up on their accounts

Set up and review payment arrangements and/or budget plan with patients

Review and code the patient list in a timely fashion

Reconcile unapplied credits

Ensure that the MetroCard log is reconciled daily

Ensure there is adequate change on the floor upon the start of the shift

Data entry of charges in a timely and accurate manner

Review and work the task worklog in a consistent and timely manner

Minimum Qualifications QUALIFICATIONS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title maybe filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

Non-competitive (NY HELPS):

One year of experience where most work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations

OR

Competitive (NON-NY HELPS):

Transfer Eligibility Requirement: You must have a current permanent appointment with a minimum of 1 year of service in a position of the same title or transferable title. Reassignment Requirement: You must hold the same title at SUNY Optometry. Reinstatement Requirement: You must be a former state employee to request reinstatement to the title that was held (or transferable title).

Ability to work evenings and Saturdays.

Some positions may require additional credentials or a background check to verify your identity.