Office Assistant 2

Description About the Position The Lane County Clerk’s Office is seeking a detail-oriented, customer-focused Office Assistant 2 to join our Elections team.

This is a highly public-facing role where accuracy, professionalism, and excellent customer service matter. The Office Assistant 2 assists community members with a variety of important services, including voter registration, election-related customer service, processing ballots and assisting with election activities.

We are looking for someone who is organized, dependable, comfortable working with detailed processes and sensitive information, and able to provide helpful, respectful service to people with a wide range of questions and needs. The successful candidate will be able to balance accuracy and efficiency while working in a busy environment where priorities can shift throughout the day.

About The Division Lane County Elections is a division of the County Clerk’s office and is charged with voter registration and administration of Federal, State, and Local elections within Lane County. The Elections team is committed to conducting Fair, Accessible, Secure, Transparent, Equitable, and Reliable (F.A.S.T.E.R.) Elections.

Schedule: Monday – Friday; 8:00am – 4:30pm; possible overtime and limited periods of time with restricted time off, during peak election season. *This is an AFSCME represented position*

Qualifications Training:

• Equivalent to the completion of the twelfth grade.

Experience

• Two years of responsible clerical and office assistance experience.

An equivalent combination of experience and training that will demonstrate the required knowledge and abilities is qualifying. Notes

• This position is subject to a full background check.

DRIVER’S LICENSE Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. CLASSIFICATION DETAILS

Office Assistant 1/2 SUPPLEMENTAL INFORMATION

Selection Process Equal Employment Opportunity Lane County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

Strategic Plan In alignment with Lane County's Strategic Plan, incumbent(s) will be expected to demonstrate the following core behaviors: Passion to Serve, Driven to Connect, and Focused on Solutions.

The 2025 - 2027 Strategic Plan focuses on the areas that Lane County will pursue as a way to deliver on our vision for the residents of Lane County. To meet these challenges, we know that the basis of our efforts lies in leveraging our people and partnerships to achieve our Strategic Priorities. We also recognize that the quality and commitment of our staff is essential to a shared future where Lane County is the best place in which to live, work, and play.

Veteran Preference Information Careers With Lane County Offer Extraordinary Benefits At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.

Introducing ALEX, Lane County's benefit advisor! ALEX is an interactive tool that will help you understand the benefits being offered, out of pocket expenses and coverage available. You will need the Collective Bargaining Unit found in your job posting and when asked for your date of hire, please put in today's date.

• The below information describes typical benefits available for Regular Full-time Employees. Actual benefits received may differ by position, employment status (regular, temporary, or extra help) and/or bargaining group.

ALEX Benefit Advisor (click here)

Collective Bargaining Units Admin-Pro

AFSCME

AFSCME Nurses

AFSCME Physicians

FOPPO

LCPOA

Local 626

Prosecuting Attorney's

Benefits to keep you & your family well - Physically Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee.

Medical/Rx/Vision - Lane County Offers Medical, Prescription And Vision Exam Coverage For You And Your Eligible Dependents. The Plan Options And Costs Per Month For 2026 Are Outlined Below

If you enroll in the HDHP the County will contribute to your HSA:

For eligible members of unions LCPOA, 626, Admin Pro, and AFSCME Physicians $1,700 for individual coverage and $3,400 for family coverage.

For eligible members of unions AFSCME General, AFSCME Nurses, FOPPO, PAA, and non-represented employees $1,600 for individual coverage and $3,200 for family coverage. Those who complete the requirements to receive the Live Well Credit by November 30, 2026, will receive an additional contribution of $400 individual or $800 family, funded in 2027.

These amounts are prorated based on date of hire.

All eligible employees who complete a Health History Risk Assessment (HHRA), Biometric Screening, and Comprehensive Health Review (CHR) at the Live Well Center receive a $20 per month credit.

Wellness Clinic

• The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.

Dental

• Lane County provides dental coverage for employees and their eligible dependents.

Employee Assistance Program (EAP)

• Lane County provides this counseling and concierge service to employees and members of their immediate households.

Fitness Center Membership

• Lane County provides employees with a free membership to a local fitness center.

Benefits to keep you & your family well - Financially Retirement

• Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment.

Disability

• Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.

Time Management

• Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.

Holidays

• Lane County provides 10 paid holidays per year:

New Year's Day

Independence Day

Martin Luther King Jr's Birthday

Labor Day

Presidents' Day

Veterans' Day

Memorial Day

Thanksgiving Day

Juneteenth

Christmas Day

Life Insurance

• Lane County pays for employee group term life insurance.

**County-paid Training & Development to keep your career well

On-site Classes**

• Lane County offers a variety of on-site classes to develop employees' soft and technical skills.

Online Training

• Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.

Conferences & Seminars

• Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.

Lane County Offers These Other Valuable Benefits Deferred Compensation Retirement Savings - Employees may enroll in a deferred compensation program 457(b) to save for retirement.

Vision

• Eligible employees may purchase supplemental vision insurance.

Supplemental Life Insurance

• Employees may purchase supplemental life insurance for themselves and their dependents/spouse.

Aflac

• Optional employee-paid voluntary group coverage is available through Aflac.

Group Discounts

• Group discounts may include homeowners and auto insurance, pet health insurance, credit union membership.

Paid medical, dental and vision coverage for dependents is determined by labor agreement or APM, as applicable. Physicians should contact their supervisor for health plan options and rates. Please note that Temporary and Extra Help positions are not typically eligible for benefits. This is only brief summary of benefits available to eligible Lane County employees. In all cases, plan documents govern. For additional information about these extraordinary benefits contact the Benefit Resource Center at 1-866-468-7272, or Lane County HR at (541) 682-3124.

01

IMPORTANT: Please ensure you have included all RELEVANT education, employment and experience in your application. To ensure compliance with Oregon Equal Pay laws, Human Resources will conduct a wage analysis based on the information you have provided in your application to determine the appropriate starting wage if you are selected.

• I acknowledge I have provided all relevant education and employment history.

02

Please answer YES if you meet one of the following criteria: a. You have a valid Oregon Driver's License. b. You have a valid driver's license from another state AND are able to obtain an Oregon Driver's License by the time of appointment.

• Yes
• No

03

Are you currently receiving PERS retiree benefits?

• Yes
• No

04

What is your highest level of education?

• High school or equivalent to completion of twelfth grade.
• Associate's degree or 2 years technical certification.
• Bachelor's or higher degree.

05

How many years of responsible clerical and office assistance experience do you have?

• No experiences or less than 2 years
• At least 2 or more years

06

Describe your experience providing customer service in person, by phone, and/or electronically. Include the types of customers you served, the nature of the assistance you provided, and your approximate years of experience. (25 points)

07

Describe your experience performing administrative or clerical work that required a high level of accuracy and attention to detail. Provide a specific example and explain how you ensured your work was complete and correct. (25 points)

08

Describe a time when you were responsible for managing multiple tasks, deadlines, or customer needs at the same time. How did you prioritize your work, stay organized, and ensure important details were not missed? (25 points)

09

Describe a time when you had to learn and apply a new process, procedure, or system. How did you approach learning it, what resources did you use, and how did you make sure you were following the process correctly? (25 points)

• Required Question