Office Assistant 2, SG 9

Date:August 27, 2026#09-26

Campus Title:Office Assistant 2, SG 9

Department:Admissions

Summary:This position will directly support undergraduate and graduate Admissions application processing, communication and recruitment efforts. As an admissions office clerical team member, this position works with other office staff in support of the college mission and to ensure continuity of operational success. This may include assisting with bulk mailings, coverage of the front desk, downloading of applications, monitoring of materials inventory and assistance with priority projects for both graduate and undergraduate admissions operations. The schedule for this position is Monday-Friday 8 a.m.-4 p.m.

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Major Responsibilities:Manage and troubleshoot the undergraduate and graduate admissions application load processes.

Provide support for admissions travel and budget/procurement processing.

Support the clerical processing of undergraduate and graduate admissions applications, materials and outreach. Includes loading of application documents from Common App and generation of Control lists from both Common App and SUNY Application.

Support all data entry into the Student Information System (Banner), CRM (Slate) and ECM (OnBase).

Learn all of the sub-routines related to first-year, transfer and graduate application processing. Provide support to the front desk receptionist when necessary.

Assist with management of emails sent to [email protected] inbox.

Correspond/interact with prospective students and parents via email, telephone and in-person during campus recruitment events.

Required Qualifications:You must hold or have held the title of Office Assistant 2 or be reachable on the full-time NYS Civil Service list and respond to canvass letters that will be sent to people on the eligible list. You may also qualify if you hold one of the other Office Assistant 2 titles or Library Clerk 2. (Please contact Human Resources for more information.)

Preferred Qualifications:Previous experience working in an office environment.

Knowledge, Skills and Abilities:Effective verbal and written communication, including professional email etiquette and clear phone skills.

Proficiency in advanced office administration and clerical procedures to ensure seamless operations.

Strong attention to detail and organizational skills.

Demonstrated knowledge of MS Office, including Word, PowerPoint, and Excel

Demonstrated interpersonal skills to work effectively with faculty, staff and students

Strong organizational and record-keeping skills, with the ability to maintain accurate and accessible files.

Salary:$42,641

Deadline:September 11, 2026

To Apply:Submit an online employment application at https://jobs.cortland.edu/postings/11587. For more information or if you need assistance with the online application process, please contact the Human Resources Office, ext. 2302.

PSLF Eligible:SUNY Cortland employment offers eligibility for the Public Student Loan Forgiveness Program. The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information and to see if you qualify, visit https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service.