Office Assistant - Billing and Insurance

Office Assistant - Billing and Insurance

Treasure Valley Therapy, LLC

Pay: $13 - $15 per hour, depending on experience and qualifications

Schedule: Full-time, approximately 40 hours per week, Monday–Friday. Shifts scheduled between 9:00 AM and 7:00 PM.

Benefits

• Flexible Schedule
• Best Coworkers Ever
• Delightful Background Music
• Life Changing Experiences Disguised as Work

Description

Treasure Valley Therapy, LLC, is seeking a motivated, detail-oriented Billing Assistant to join our growing mental-health clinic.

This position will initially focus on front desk operations, client services, and administrative support before progressively transitioning into medical billing and insurance-related responsibilities. The ideal candidate is organized, adaptable, comfortable working with numbers and technology, and committed to accuracy, confidentiality, and excellent client service.

This is primarily a desk-based position requiring extended periods of computer work, including data entry, scheduling, documentation, and billing tasks.

Responsibilities

Front Desk & Client Services

• Greet clients and maintain a welcoming reception environment.
• Answer phones, schedule appointments, and respond to client inquiries.
• Collect copayments and process client payments.
• Follow up with prospective and existing clients.
• Maintain accurate client records and protect confidentiality in accordance with HIPAA.

Administrative Support

• Prepare, organize, and maintain office documents and records.
• Update spreadsheets and administrative tracking tools.
• Support daily clinic operations and assigned projects.
• Maintain an organized and professional office environment.
• Follow established procedures and meet assigned deadlines.

Billing & Insurance

• Verify insurance eligibility and benefits.
• Assist with insurance claim preparation, submission, and tracking.
• Monitor client accounts, outstanding balances, and payment follow-up.
• Support payment posting and account reconciliation.
• Identify billing discrepancies and assist with resolving claim issues.
• Maintain accurate billing records and documentation.

Billing responsibilities will be introduced progressively as proficiency in front desk operations and clinic systems is demonstrated.

Qualifications

Required

• Previous administrative or customer service experience.
• Strong attention to detail, organization, and numerical accuracy.
• Excellent verbal and written communication skills.
• Proficiency with computers, spreadsheets, and office applications.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Dependability, adaptability, and willingness to learn.

Preferred

• Healthcare or mental-health office experience.
• Google Workspace proficiency, particularly Docs and Sheets.
• Experience with SimplePractice or similar practice management software.
• Medical billing, insurance verification, or claims processing experience.

Prior medical billing experience is not required. Training will be provided.

About Treasure Valley Therapy, LLC:

Established in 2021 as a systems-focused therapy clinic, the purpose of Treasure Valley Therapy, LLC, is to support the community by providing expert mental-health and therapy services. We offer trauma-informed approaches, psychoeducation, and a therapeutic alliance to help people in need who are seeking new resources and healing guidance. We are a compassionate training clinic with licensed therapists, who specialize in trauma recovery, court-related cases, sexual addiction, and sexual minority therapies. For more information, visit our website: https://treasurevalleytherapy.com/ If you think you’d be a good fit with our diverse team, submit your resume today.

Pay: $13.00 - $15.00 per hour

Expected hours: 35.0 per week

Benefits:

• Employee assistance program
• Flexible schedule

Work Location: In person