Office Assistant

Job Summary

We are seeking a proactive and organized Office Assistant to join our dynamic team! In this vital role, you will serve as the backbone of daily office operations, ensuring smooth communication, efficient administrative processes, and exceptional support. Your energetic approach and attention to detail will help foster a productive and welcoming environment. This paid position offers an exciting opportunity to develop your office management skills while contributing to a thriving organization.

Duties

• Answer and manage incoming phone calls and emails.
• Greet and assist clients and visitors in a professional manner.
• Organize, maintain, and manage office and loan files.
• Scan, print, copy, and upload documents as needed.
• Enter and update information in spreadsheets, databases, and computer systems.
• Schedule appointments, meetings, inspections, and other business activities.
• Prepare basic correspondence, forms, and administrative documents.
• Send emails and follow up on outstanding requests.
• Request required documents and information from borrowers.
• Upload and organize borrower documents in the appropriate loan system.
• Follow up with borrowers regarding outstanding documentation and requirements.
• Communicate with appraisers, insurance agents, and other third parties as needed.
• Coordinate inspections and appointments with borrowers and service providers.
• Update spreadsheets, tracking sheets, and internal records.
• Provide general administrative support to the mortgage team and assist with daily office operations.

Requirements

• Proven experience in an administrative or clerical role with strong office experience
• Excellent computer skills including proficiency in Microsoft Office (Word, Excel, Outlook) and familiarity with productivity software
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional phone communication skills with knowledge of multi-line phone systems and phone etiquette
• Bilingual abilities are highly desirable to support diverse client interactions
• Demonstrated ability to manage time efficiently and prioritize tasks effectively
• Office assistant experience is advantageous but not mandatory

Join us in delivering outstanding support that keeps our office running smoothly! We value energetic individuals who are eager to grow their skills in a collaborative environment. This paid opportunity is perfect for those passionate about office management, customer service, and organizational excellence.

Pay: $17.00 - $18.00 per hour

Expected hours: 40.0 per week

Work Location: In person