Office Assistant

We are a growing Roofing and Home Improvement Company looking for someone that would to want join our dynamic team here in Natick! This energetic role offers a fantastic opportunity to be the main claims specialist/liaison, support office management, streamline administrative processes, and ensure a welcoming environment for clients and staff alike. If you thrive in fast-paced settings, possess excellent organizational skills, and enjoy multitasking, this position is perfect for you. Your proactive attitude and attention to detail will help keep our office running smoothly and efficiently every day.

• Perform data entry, filing, and maintain accurate records using our CRM
• Operate multi-line phone systems to handle incoming calls efficiently and courteously
• Support office management tasks such as calendar management, appointment scheduling, and coordinating meetings
• Assist with clerical duties including proofreading documents, organizing files, estimating and managing correspondence
• Provide exceptional customer service by supporting clients, vendors, and team members promptly and professionally
• Help prepare, review, file, and track Home Restoration Insurance Claims

• Proven office experience with strong computer skills including proficiency in Microsoft Office, QuickBooks,Google Workspace, and data entry tools
• Excellent organizational skills with the ability to prioritize tasks effectively in a busy environment
• Prior experience in clerical work, customer support, or administrative roles is preferred
• Knowledge of office management procedures such as filing systems, calendar management, and phone etiquette
• Strong typing skills along with attention to detail for proofreading and data accuracy
• Familiarity with Xactimate and property claims management a plus
• Bilingual (Spanish) a plus

Job Type: Full-time

Pay: $16.00 - $22.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Ability to Commute:

• Natick, MA 01760 (Required)

Work Location: In person