Office Assistant

Office Assistant

Promoitalia LLC, a leading Medical Aesthetics company present in over 100 countries worldwide, is looking for a reliable and proactive Office Operations Coordinator to support its daily administrative, operational, and customer service activities in the Los Angeles Office.

This is an excellent opportunity for a detail-oriented professional who enjoys working in a fast-paced environment and takes pride in delivering exceptional administrative and customer support.

Key Responsibilities

Office Operations

• Coordinate the day-to-day operations of the office to ensure an efficient and professional working environment.
• Manage office supplies, equipment, facilities, and relationships with external vendors.
• Coordinate incoming and outgoing mail, shipments, and courier services.
• Organize meetings, calendars, travel arrangements, and general business logistics.
• Maintain office documentation, records, and administrative files.
• Support expense reporting and general administrative processes.
• Assist management with operational and organizational activities.
• Help coordinate company events, meetings, and internal projects.
• Identify opportunities to improve office processes and operational efficiency.

Customer Service & Business Support

• Serve as the first point of contact for customers, distributors, and business partners via phone and email.
• Respond promptly and professionally to inquiries, ensuring a high level of customer satisfaction.
• Coordinate with Sales, Customer Service, Operations, and Logistics teams to ensure timely resolution of requests.
• Maintain accurate customer information within the CRM system.
• Monitor open requests and proactively follow up to ensure completion.
• Support order administration and general customer communication when required.
• Build positive relationships with customers and external partners through professional communication.

Qualifications

• Minimum of 3 years of experience in Office Administration, Office Operations, Executive Assistance, Customer Service, or a similar role.
• U.S. Citizen or Green Card holder.
• Excellent written and verbal communication skills in English.
• Strong organizational, planning, and multitasking abilities.
• Excellent interpersonal and problem-solving skills.
• Customer-focused attitude with a proactive, positive approach.
• Ability to work independently while managing multiple priorities.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Experience with CRM systems such as Salesforce or similar platforms is an advantage.

What We Offer

• Compensation, based on qualifications and experience
• Comprehensive benefits package, including health insurance.
• Opportunities for professional growth and career development.
• A collaborative, supportive, and professional work environment.
• The opportunity to contribute to a growing and innovative organization.

Working Hours

• Full-time position
• Monday through Friday
• 9:00 AM – 6:00 PM
• On-site position in the Los Angeles metropolitan area

If you are an organized professional who enjoys combining office operations, customer service, and business support in a dynamic environment, we would love to hear from you.

Please submit your resume and a brief cover letter for consideration.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person