Office Assistant

York Funeral Home Ltd. is seeking an Office Assistant.

Job Purpose

Provide superior customer service and ensure customer satisfaction. The incumbent will assist in duties surrounding the office at the funeral home and perform some personal assistant duties. They will need to be able to work Monday- Friday from 9 am to 5 pm.

Duties & Responsibilities

• Offer comfort and superior customer service to bereaved families and friends of the deceased
• Greet families and guest as they enter the building
• Provide necessary funeral service information and options to customers
• Contact newspaper to provide details of services as required
• Perform data entry, documentation, printing and filing
• Relay customer quality improvement suggestions
• Answer telephones
• Attend immediately to customer complaints or concerns
• Perform other duties as required
• Assist the General Manager with scheduling, screening calls, and responding to emails

Job Qualifications

• Very personable and welcoming
• Strong team player who is professional and compassionate
• Excellent attention to detail and high degree of accuracy
• Proficient using MS Office (Word, Excel, Outlook) and funeral software
• The successful candidate may be required to complete a background check

How to Apply

Candidates are invited to apply by submitting a resume and cover letter**.** We thank all applicants for their interest. However, only those candidates selected for an interview will be contacted. York Funeral Home Ltd. is an equal opportunity employer.

Job Type: Full-time

Pay: $19.00 per hour

Expected hours: 35.0 per week

Work Location: In person