Office Assistant

Job Overview

We are seeking a dynamic and highly organized Assistant to join our team in a multidisciplinary healthcare office including chiropractic, physical therapy and acupuncture! In this vital role, you will be the backbone of our daily operations, ensuring the office runs smoothly and efficiently. Your energetic approach and attention to detail will support various administrative functions, enhance communication, and contribute to a productive workplace environment. This paid position offers an exciting opportunity to develop your skills in office management, customer service, and technical proficiency while working in a collaborative setting.

Duties

• Manage multi-line phone systems, answer inquiries promptly, and direct calls with professionalism and courtesy
• Perform data entry tasks accurately using productivity software such as Microsoft Office and spreadsheets
• Assist with front desk responsibilities including greeting patients, handling client communication, and maintaining a welcoming environment
• assisting with patient care including rooming patients, applying appropriate therapies as instructed by healthcare provider team
• verifications of patient’s health insurance for multiple services and communicating this information clearly with patients
• collecting co-pays and scheduling office visits
• Provide exceptional customer support through phone communication, email correspondence, and in-person interactions
• Handle clerical duties including word processing, document preparation, and maintaining records with high levels of computer literacy and technical proficiency

Experience

• Prior chiroptrac /physical therapy office experience or administrative support roles demonstrating strong organizational skills and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with familiarity with spreadsheets and data entry processes
• experience with handling health insurance plans
• Excellent phone and text etiquette and customer service skills, including experience managing multi-line phone systems, sending faxes and emails.
• Bilingual abilities are a plus to effectively communicate with diverse clients and team members
• Strong typing skills with attention to detail for accurate data entry and document processing
• Personal assistant or front desk experience that showcases organizational talents and time management skills

Join us to be part of a vibrant team where your proactive attitude makes a real difference! We value energetic professionals who thrive in fast-paced environments, are committed to delivering outstanding service, and eager to grow their office management expertise. This is more than just a job — it’s an opportunity to develop essential skills and grow while supporting a thriving organization.

Pay: $39,000.00 per year

Benefits:

• Employee discount
• Health insurance

Work Location: In person