Office Assistant

About Us

We are a dedicated and compassionate home health care agency committed to providing quality care and support to our clients in the comfort of their homes. As our team continues to grow, we are seeking a motivated, dependable, and detail-oriented Office Assistant to help support our daily operations and contribute to our mission of providing exceptional patient care.

Job Description

The Office Assistant will play an important role in the day-to-day administrative operations of our agency. This position requires someone who is organized, dependable, and able to work in a fast-paced healthcare environment.

Because this is an in-office position, we strongly prefer candidates who live within a reasonable commuting distance of our office to ensure reliability, flexibility, and the ability to respond to the needs of the agency.

Experience in home health or the healthcare industry is highly preferred and strongly valued. Candidates with healthcare experience understand the importance of patient confidentiality, compliance with Medicare and Medicaid regulations, and the fast-paced nature of healthcare operations. While we are willing to train the right candidate, applicants with home health or medical office experience will be given strong preference.

Responsibilities

• Answer and route incoming phone calls professionally.
• Assist with filing, scanning, and organizing electronic and paper records.
• Support client intake, scheduling, and administrative processes.
• Maintain accurate client, caregiver, and employee records.
• Assist with Electronic Visit Verification (EVV) tracking and other administrative tasks as assigned.
• Help ensure compliance with agency policies and state and federal regulations.
• Perform general clerical and office duties.
• Provide administrative support to management as needed.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a home health agency, healthcare office, or medical office is strongly preferred.
• Candidates living near the office are strongly preferred.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Proficient with computers, Microsoft Office, email, and general office technology.
• Ability to maintain confidentiality and professionalism at all times.

Preferred Skills

• Experience with home health software such as Axxess, Sandata, Caresmartz, or similar platforms.
• Knowledge of Medicare and Medicaid documentation requirements.
• Bilingual candidates are encouraged to apply.

Why Join Us?

• Supportive and collaborative team environment.
• Opportunity for professional growth and advancement.
• Meaningful work that makes a difference in the lives of patients and families.
• Stable and growing home health agency with opportunities to expand your career.

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Work Location: In person