Office Assistant

ABOUT US

Newcastle College of Business and Technology is a private career college located in Mississauga & Brantford. We are dedicated to help students in getting the most from their training and preparing them for successful careers. The successful candidate will preform general administrative duties and maintain the reception area of a growing college.

ESSENTIAL FUNCTIONS:

• Manage the front desk and maintain a professional, organized, and welcoming environment.
• Greet students, visitors, staff, and other guests and direct them to the appropriate department or resource.
• Answer general phone inquiries and provide accurate information and assistance to students and visitors.
• Respond to student inquiries and follow up on questions, requests, and concerns.
• Communicate important college news, announcements, program updates, class schedules, and other relevant information.
• Prepare, edit, organize, and distribute documents, forms, notices, and communications using Adobe Acrobat and other office software.
• Assist with creating and maintaining digital and printed documents and office records.
• Maintain accurate files, records, and front-office documentation.
• Take responsibility for overall office organization, supplies, cleanliness, and day-to-day maintenance.
• Provide general administrative and clerical support to ensure the smooth operation of the college office.
• Maintain confidentiality and professionalism when handling student information and administrative matters.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• Patient and calm
• Ambitious and proactive
• Intelligent and eager to learn
• Works with a sense of urgency
• Highly sociable, courteous and professional
• Detail-oriented and disciplined in self-review
• Passion for process improvement and desire to invest in efficiency
• Assertive and confident to work with strong personalities
• Embraces problem-solving challenges and opportunities

EXPERIENCE REQUIRED:

• 1 Year of experience in a similar role (Educational Institute preferred)
• Exceptional written and verbal communication skills
• Proficient user of all Microsoft Office tools and Microsoft Outlook

Job Type: Full-time

Schedule:

• Monday to Friday

Education:

• Secondary School (required)

Work Location: In person

Job Type: Full-time

Pay: $17.60-$19.00 per hour

Flexible language requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (required)

Work Location: In person