Office Assistant

Who we are:

Spiralcute is a leading Japanese character brand management company, renowned for building 'sophisti-cute' brands that blend heartfelt narratives, wit, and charm. We specialize in developing emerging character stars into irresistible consumer products through strategic licensing and engage fans with innovative promotional campaigns through unique partnerships. Our portfolio features beloved franchises including the Japanese pop-culture phenomenon Chiikawa, the whimsical felines of Mofusand, the encouraging penguin Koupen Chan, and more. Headquartered in Tokyo, Spiralcute oversees character brand development and operational strategies. Our Los Angeles-based subsidiary, Spiralcute International, Inc., is dedicated to supporting partners and facilitating licensing opportunities for champions of cute worldwide. Our mission is simple: to spread joy through cuteness.

Role Description:

The Assistant is responsible for supporting the smooth day-to-day operation of the office, ensuring the workplace is organized, well supplied and welcoming for employees, visitors and business partners.

This is a hands-on, organized role responsible for managing incoming and outgoing mail, deliveries, samples, office supplies, storage and general office needs, as well as providing support for company meetings, events and social activities.

Job Responsibilities:

Office & Mail Management

• Manage incoming and outgoing mail, packages and deliveries.
• Receive, sort and distribute mail and deliveries to the appropriate team members.
• Open, organize and distribute boxes and packages as required.
• Maintain an organized system for incoming samples and product.
• Keep shared office areas, storage areas and sample areas organized and tidy.
• Monitor general office needs and ensure supplies are available.

Samples & Product Management

• Receive, organize and distribute product samples and other company materials. Working closely with the creative team to ensure that they are able to log samples for approval quickly.
• Maintain an accurate and organized sample inventory.
• Prepare samples and materials for meetings, presentations, events and shipments.
• Coordinate shipments of samples and materials to internal teams, licensees, partners and other locations/tradeshows as needed.

Office Supplies & Facilities

• Order and maintain office supplies, kitchen supplies and other day-to-day office requirements.
• Monitor inventory and anticipate future office needs.
• Coordinate with any vendors when required.
• Help maintain an organized, professional and welcoming office environment.

Offsite Storage

• Manage the company’s offsite storage facility.
• Maintain an organized inventory of stored materials, samples, product and supplies.
• Coordinate access, deliveries, shipments and movement of items to and from the facility.
• Ensure storage records are kept current and items can be easily located when needed.

Events & Team Support

• Support the planning and execution of company meetings, social events, celebrations and team activities.
• Assist with catering, supplies, set-up and clean-up for office events.
• Help prepare meeting rooms and office spaces for visitors and business meetings.
• Provide general administrative and logistical support to the global team when they visit the LA office.

Minimum Qualifications:

• 2-3 years office, administrative, operations or similar role experience is preferred.
• Experience with shipping & receiving (international experience a plus)
• Inventory organization and management a plus.
• Highly organized, reliable and detail oriented.
• Proactive and comfortable managing multiple priorities.
• Hands-on and willing to take ownership of practical day-to-day tasks.
• Strong communication and interpersonal skills.
• Required to lift and move up to 40 pounds.
• Able to work independently and anticipate what needs to be done.
• Professional, positive and service-oriented approach.
• Comfortable working in a fast-paced, growing company where priorities may change.
• Confident using computer systems and learning new software platforms.

The pay range for this role is $22.00 – $28.00 an hour, with final offer amount dependent on education, skills, experience, and location.

This position is eligible for benefits including medical, dental and vision options. Employer paid life insurance and long-term disability. As well as 10 paid holidays, PTO and sick pay.