Office Assistant

Job Overview

We are seeking a dynamic and detail-oriented Office Assistant to join our healthcare team! In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience. Your expertise in medical administrative support, electronic health records management, and clinical documentation review will be essential in maintaining efficient clinic operations. This position offers an exciting opportunity to contribute to quality patient care while utilizing your comprehensive knowledge of medical billing, coding, and health information systems. If you thrive in a fast-paced environment and are passionate about healthcare support, we want to hear from you!

Responsibilities

• Greet patients and visitors warmly, managing front desk operations with professionalism and excellent phone etiquette
• Schedule patient appointments accurately using electronic scheduling tools and coordinate care plans with healthcare providers
• Review medical documentation for accuracy and completeness, ensuring compliance with HIPAA confidentiality policies and clinical standards
• Enter and update patient information within Electronic Health Records (EHR) systems while maintaining meticulous medical records management
• Support clinical staff by managing office supplies, filing medical records, and handling multi-line phone systems efficiently
• Conduct intake procedures for new patients, ensuring all necessary forms are completed accurately and promptly

Experience

• Proven experience working in a medical office setting or healthcare environment with familiarity in clinic operations and administrative support
• Strong knowledge of EMR/EHR systems such as Kinnser Wellsky, Epic, experience with electronic health records management is highly preferred
• Hands-on experience with medical billing, coding (ICD-10/ICD-9/CPT), insurance verification, and Medicare documentation processes
• Excellent computer skills including proficiency in Google Office applications (Docs, Sheets) and typing skills such as 10 key typing for data entry tasks
• Bilingual abilities are highly desirable to effectively serve diverse patient populations
• Demonstrated understanding of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times
• Exceptional customer service skills combined with strong organizational abilities to manage clerical tasks efficiently

Join our team where your dedication to healthcare support makes a real difference! We value energetic professionals committed to delivering outstanding patient service while maintaining the highest standards of clinical confidentiality. This role is paid offering a rewarding opportunity to grow your career in a supportive environment dedicated to excellence in healthcare administration.

Pay: From $18.00 per hour

Work Location: In person