OFFICE ASSISTANT

Office Assistant – Real Estate Brokerage Firm

Job Summary:
Provide administrative and operational support to real estate with a strong focus on client handling, property visits, lead coordination, documentation, and day-to-day office activities.

Key Responsibilities:

• Handle incoming calls, WhatsApp messages, emails, and inquiries from prospective clients.
• Communicate professionally with clients and understand their property requirements, budget, and preferences.
• Coordinate with brokers, property owners, and clients to arrange property visits/site visits.
• Accompany or coordinate property visits and assist clients during site inspections.
• Follow up with clients after property visits and maintain regular communication regarding suitable properties.
• Maintain records of leads, clients, property requirements, visits, and follow-ups.
• Coordinate appointments between clients, brokers, landlords, builders, and property owners.
• Assist brokers in preparing property details, listings, brochures, and presentations.
• Update property availability, pricing, location, and other relevant information.
• Prepare and organize agreements, forms, reports, and other property-related documents.
• Assist clients with basic information regarding property locations, amenities, availability, and documentation.
• Maintain physical and digital records of clients, properties, and transactions.
• Perform data entry, printing, scanning, photocopying, filing, and other administrative duties.
• Assist with invoices, receipts, expenses, and basic office accounts when required.
• Ensure timely follow-up with clients and help maintain positive client relationships.
• Handle confidential client and property information professionally.

Key Skills:

• Client Handling & Customer Service
• Property Visit Coordination
• Lead Management & Follow-up
• Communication & Interpersonal Skills
• Real Estate Documentation
• MS Word & Excel
• Data Entry & Record Management
• Appointment Scheduling
• Coordination & Time Management
• Professional and Polite Attitude

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person