Office Assistant

Overview

Join our dynamic healthcare team as a Office Assistant, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure smooth communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while maintaining efficient office workflows. You’ll play a key part in supporting clinical operations through excellent administrative support and patient service.

Duties

• Greet patients and visitors warmly, providing exceptional customer service and phone etiquette.
• Schedule appointments accurately using EMR (Electronic Medical Records) systems such as Epic, Meditech, or Athenahealth.
• Manage medical records, including filing, documentation review, and electronic health records (EHR) management.
• Answer multi-line phones promptly, directing calls efficiently while maintaining professionalism.
• Support clinical staff with administrative tasks like preparing reports, managing health information management systems, and updating patient data.

Qualifications

• better has experience in a medical office setting or clinic environment with strong clerical skills.
• Knowledge of EMR/EHR systems
• Excellent computer skills including Microsoft Office Suite; proficiency in 10 key typing is preferred.
• Strong understanding of HIPAA policies and clinical confidentiality policies to ensure patient privacy.
• Bilingual abilities are a plus to serve diverse patient populations effectively.
• Exceptional organizational skills with attention to detail for documentation review and filing processes.
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining a positive attitude.Join us to make a meaningful difference in patient care by providing outstanding administrative support! We value energetic professionals who thrive on helping others and excel in a collaborative healthcare setting.

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person