Office Assistant

Who you are

• Previous experience in working in an events team, a private members' club or similar hospitality or service-led environment
• Spanish language skills, to support day-to-day communication with our office cleaning team
• Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we’re looking for!

What the job involves

• This part-time role is central to keeping our London office running smoothly. You'll work closely with the Office Manager and Executive Assistants, looking after the day-to-day operational, safety and administrative needs of the office and making sure clients and collegues have a great experience from the moment they walk in
• Act as a point of contact for external guests, ensuring a high-quality experience
• Manage and provide logistical support for all client and external offsite visits (including managing lunches, dinner reservations, meeting room coordination, and tours)
• Coordinate registering and collecting clients/visitors using our building’s visitor pass method
• Assist with the management of speed gates and security risk coordination (working with out TechOps team)
• Help manage and coordinate internal office catering, including large-scale team lunches and meeting requests
• Provide logistical support for internal meetings, including setting up lunches and managing meeting rooms
• Conduct daily walkthroughs to ensure all meeting rooms, breakout areas, and kitchen spaces are tidy, fully stocked, and client-ready
• Assist in managing the procurement and stock control for all office supplies (e.g., kitchen supplies, coffee consumables, stationery, branded merchandise)
• Act as a point of contact for daily vendor and facilities liaison (e.g., cleaning, maintenance, building issues)
• Assist EAs with high-volume, ad-hoc logistical tasks such as preparing goodie bags or managing event setup, particularly on high-traffic days
• Provide holiday and absence cover for key Office Manager duties
• Manage day-to-day access requests, including new starter/replacement passes, bike store access, and dog access list management
• Support the onboarding process by preparing laptops, welcome packs, and arranging access badges and passes
• Handle all incoming post admin tasks and deliveries, and assist in distributing items to staff
• Provide key administrative support for the office's Health & Safety program
• Conduct regular, documented checks of all First Aid Boxes and AEDs, ordering new supplies as needed
• Support the DSE (Display Screen Equipment) process by logging requests and ordering approved ergonomic equipment
• Assist with coordinating H&S training (e.g., First Aid, Fire Warden) and maintaining up-to-date records
• Act as a designated Fire Warden and/or First Aider (training to be provided)

Benefits

• Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
• Pension scheme: We'll pay 5%. You decide on your contribution starting from 3%
• Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
• Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
• Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks.

Weekly on a Friday we all get together (including virtually) for company updates and drinks

• For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
• Free eye tests: We offer eye test vouchers for all colleagues who use Visual Display Units (VDU). Long spells of VDU work can be visually demanding so we want to make sure you're OK
• Car salary sacrifice: Save money on leasing an electric vehicle through our workplace salary sacrifice scheme
• Cycle to work scheme: Spread the cost of buying a bike, including accessories and safety equipment, up to a value of £2.5K. And save money on the repayments through the cycle to work scheme
• Get the right tech: Have a certain tech requirement? We’ll do our best to sort it for you
• Money coach: Get support with financial planning through our partnership with Octopus Money Coach
• Yoga + Headspace: Twice a week we have 45 Minute live yoga class open to all Kraken staff.

Need some calm in your life? We have Headspace licences available

• Team events and activities: Participate in team events and cohesion activities to build stronger connections
• Health Insurance: We’ll provide comprehensive coverage with Alan and access to Alan Mind.
• Transportation: If you cycle to the office we’ll support you by up to €600/year, if you use public transport we'll reimburse 75% of your Navigo pass. If you use both, we'll support you by up to €900/year
• Green energy discount: Enjoy a 32% discount on green energy compared to the regulated tariff
• Year-end gift voucher: Receive a €100 gift voucher at the end of each year
• Gymlib subscription: Get a subscription to Gymlib for access to a wide variety of fitness options
• Meal vouchers: Enjoy €10 Ticket Restaurant cards for meal expenses
• NGO support days: Benefit from three additional RTT days (Reduction of Working Time) to support NGO work, every year