Office Assistant

Job Summary

We are looking for a responsible and proactive Office Assistant to handle customer document collection and follow-up, office administrative work, EB (Electricity Board) follow-ups, bank-related follow-ups, and other official tasks. The candidate must have their own two-wheeler and mandatory Hindi-speaking knowledge.

• Collect and verify customer documents required for solar installation and subsidy-related processes.
• Follow up with customers to obtain pending documents.
• Coordinate with customers regarding document corrections, missing details, and submission status.
• Maintain proper records of customer documents and update the concerned team regularly.
• Handle day-to-day office errands and administrative activities.
• Submit, collect, and deliver official documents whenever required.
• Coordinate with the HR, Accounts, Sales, and Technical teams for pending tasks.
• Maintain follow-up registers, records, and status reports.
• Complete assigned office work within the given timelines.
• Visit the concerned Electricity Board office for official follow-up related to solar installation.
• Follow up on customer applications, service connections, meter-related matters, and other assigned EB procedures.
• Submit and collect required documents from the concerned EB office.
• Coordinate with customers and internal teams to resolve pending issues.
• Provide regular updates on the status of EB-related work.
• Visit banks for official follow-ups related to customer documentation, loan applications, and solar financing, as assigned.
• Submit and collect required documents.
• Coordinate with bank officials regarding application status and pending requirements.
• Communicate updates and pending actions to the concerned department.
• Handle customer and company documents responsibly and confidentially.
• Visit government offices, customer locations, vendors, and other assigned places for official work.
• Collect and deliver documents, quotations, bills, receipts, and other company-related records.
• Support the management and different departments in completing assigned tasks.
• Handle additional fieldwork and follow-up activities as instructed by the reporting manager.
• Maintain a daily record of completed and pending follow-ups.
• Submit daily work reports to the reporting manager.
• Inform the concerned team about delays, document shortages, and unresolved issues.
• Maintain professional communication with customers, bank officials, EB staff, and other stakeholders.

Mandatory Requirements

• Must have their own two-wheeler.
• Must possess a valid two-wheeler driving licence.
• Hindi-speaking knowledge is mandatory.
• Must be willing to travel for customer visits, bank visits, EB office visits, and other official work.
• Basic computer knowledge and the ability to use WhatsApp, email, and Microsoft Office are preferred.
• Good communication, coordination, time management, and follow-up skills.
• Must be responsible, punctual, and able to complete assigned tasks independently.

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Language:

• Hindi (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person