Office Assistant

Office Assistant – Join Our Growing Team in Richmond!

We are a well-established company located in Richmond, proudly operating for over 10 years. Due to business growth, we are currently seeking a reliable and proactive Office Assistant to join our dynamic team.

Key Responsibilities:

• Answering and directing phone calls or taking messages
• Filing and organizing documentation
• Handling daily office emails, including sorting, allocating, responding, and drafting in both English and Chinese
• Processing internal documents for approval
• Review sales orders, work orders and monitor status
• Schedule appointments and coordinate technicians' daily work schedules
• Follow up with customers and communicate with internal team members
• Assist with sales support and general office operations
• Maintain customer relations and solve general customer’s inquiries
• Keep up-to-date with knowledge for new and existing products

Requirements

• Fluency in English, Mandarin and Cantonese is an asset, as the role involves frequent communication with Chinese-speaking clients
• Excellent communication and interpersonal skills
• Friendly, positive, patient, dependable and detail-oriented with a strong sense of responsibility
• Previous experience in customer service, admin or scheduling is preferred
• Experience in HVACs, construction, or any other sales experience is an asset
• Quick learner with a proactive attitude and willingness to learn
• Flexible, resourceful, and able to multitask in a fast-paced environment

Schedule:

• Full-time (Part-time options available)
• Monday to Friday

We offer a friendly and stable work environment and are looking for someone with a strong sense of responsibility to grow with us.

How to Apply:

Please send us your resume to [email protected] . Qualified candidates will be contacted to schedule an interview.

Job Type: Full-time

Pay: $19.00-$26.00 per hour

Application question(s):

• Do you currently hold a valid work permit for Canada with at least one year of remaining validity?
• Are you available to start work within the next two weeks?

Experience:

• Office: 2 years (preferred)

Work Location: In person