Office Assistant

About us

We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• On-the-job training

Overview:

We are seeking a friendly and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional hospitality and ensuring a positive guest experience. This position is well-suited for individuals with excellent communication skills and a passion for delivering outstanding customer service.

The office clerk is required to be punctual for scheduled shifts. They

are responsible for opening the business daily and ensuring that all systems and

devices are prepared for daily operations. This includes fully stocking all treatment

rooms with medical supplies and managing inventory needs, as well as; fully cleaning all exam rooms after each guest departs.

Responsibilities:

• Greet guests and provide a warm welcome upon arrival

• Check-in and check-out guests efficiently and accurately

• Answer phone calls and respond to guest inquiries promptly and professionally

• Provide information about post-op care and services provided.

• Handle guest complaints or concerns with empathy and resolve issues to ensure guest satisfaction

• Process payments, appropriately block scheduling systems and maintain accurate records of guest transactions

Skills:

• Excellent phone etiquette and communication skills

• Strong hospitality mindset with a genuine desire to provide exceptional customer services, to include assisting post cosmetic surgery guests with getting dressed after treatment.

• Bilingual proficiency is an asset

• Attention to detail and ability to multitask in a fast-paced environment

• Proficient in ad creation and posting to all social media platforms.

• Join our team as an Office Assistant and enjoy the following benefits:

• Ongoing training and development programs to enhance your skills

• Experience with Post-Operative Lymphatic Drainage Massage clients in a Body contouring center.

If you have a passion for customer service and enjoy creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as an Office Assistant!

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Flexible schedule

Experience:

• Customer service: 1 year (Required)

License/Certification:

• CCMA Certification (Preferred)
• Massage Therapy License (Preferred)

Ability to Commute:

• Houston, TX 77073 (Required)

Work Location: In person