Office Assistant

About the Role:

We are seeking a detail-oriented, patient, and reliable Office Assistant to join our team. In this role, you will play a key part in supporting our daily office operations, customer communications, and order processing. This is an excellent entry-level opportunity with room to grow as you gain deeper product knowledge and operational skills.

Compensation:

Competitive starting pay with a performance-based wage increase upon mastering product knowledge and order processing.

Key Responsibilities:

Customer Communication & Support

• Answer incoming customer inquiries and phone calls warmly and professionally.
• Gradually learn our product catalog to independently address customer needs and provide product recommendations.

Order & Administrative Processing

• Assist with creating and processing sales orders, invoices, and related paperwork.
• Work toward independently handling order entry and invoice generation over time.

Retail & Wholesale Support

• Provide daily administrative support for ongoing retail and wholesale channels.
• Assist with various day-to-day office tasks, documentation, and coordination as needed.

Qualifications & Requirements:

• Key Personal Trait: Exceptional patience, positive attitude, and strong attention to detail.
• Communication: Good verbal and written communication skills to handle phone calls and email inquiries smoothly.
• Technical Skills: Basic proficiency in office software (MS Office / Google Docs / Excel) and quick to learn operational software/tools.
• Work Style: Responsible, punctual, and comfortable multitasker in a dynamic office environment.

Pay: $15.00 - $18.00 per hour

Work Location: In person