Office Assistant

Overview

Our company is seeking a dependable and organized Assistant to support daily customer service operations and contribute to a positive work environment at our insurance brokerage. This role is well suited to someone with strong communication skills, attention to detail, and a professional approach to customer service. Our office is fast paced and there is lots of opportunity to grow a career in more than one department in our company.

Duties

• Welcome visitors and support front desk operations with professionalism and strong phone etiquette.
• Answer and route calls using multi-line phone systems, and respond to routine customer support requests.
• Perform accurate data entry, typing, proofreading, filing, and general clerical tasks.
• Organize records, maintain office documents, and help keep shared information current.
• Assist with bookkeeping and routine financial recordkeeping, including tasks using QuickBooks.
• Use Microsoft Office, Excel, Outlook, and Google Workspace for documents, spreadsheets, email, and scheduling.
• Provide administrative support to staff and help ensure daily office activities run smoothly.
• Deliver courteous, reliable customer service while handling inquiries and directing requests appropriately.

Qualifications

• Office experience, administrative experience, or clerical experience is preferred.
• Strong organizational skills and attention to detail!!!
• Comfortable using computers and common office software, including Microsoft Office and Google Workspace.
• Accurate typing, data entry, filing, and proofreading skills.
• Clear communication skills and a professional, customer-focused manner.

Pay: $19.50-$28.00 per hour

Expected hours: 35.0 per week

Benefits:

• Company events
• On-site parking
• RRSP match

Work Location: In person