Office Assistant - Day Shift

Department: Administration

Location: Pilsen, IL

Salary: $40,000 annually

Status: Full-Time / Monday -Friday

Position Overview:

Youth Outreach Services (YOS) is seeking a friendly, organized, and dependable Office Assistant to support the daily operations of our administrative office. This role serves as the first point of contact for clients, families, and visitors while providing clerical and administrative support to staff.

Office Assistant/Receptionist Responsibilities:

Greet and assist clients, families, visitors, and community partners

Answer and direct incoming phone calls

Provide general administrative and clerical support

Process mail, maintain filing systems, and order office supplies

Prepare, copy, scan, and distribute documents and reports

Assist with expense reconciliations and petty cash tracking

Maintain accurate records and data entry

Protect client confidentiality and comply with HIPAA requirements

Support agency quality improvement initiatives and special projects as assigned

Qualifications:

High School Diploma or GED required

Previous office, receptionist, customer service, or administrative experience preferred

Strong communication and organizational skills

Proficiency with Microsoft Office and basic office technology

Ability to manage multiple priorities in a fast-paced environment

Commitment to professionalism, confidentiality, and customer service

Ability to work effectively with diverse populations

Benefits, Full-Time:

Health, Dental, and Vision Insurance

Life Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Short- and Long-Term Disability Options

Employee Assistance Program (EAP)

Eligibility for Public Service Student Loan Forgiveness

How to Apply:

Please apply through our website by submitting your resume. Qualified candidates will be contacted regarding next steps in the hiring process.

YOS is an E-Verify participating employer.

Youth Outreach Services is a drug-free workplace, and compliance with this policy is a condition of employment and continued employment.

Youth Outreach Services is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $22.00 - $26.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person