Office Assistant, Human Resources

HR ASSISTANT

Transportation Solutions – Walla Walla, Washington

Transportation Solutions is growing, and we are looking for an HR Assistant to join our team and support our employees and Human Resources department.

We are a family-owned Non-Emergency Medical Transportation (NEMT) company headquartered in Walla Walla, Washington. We have been serving our communities for more than 20 years and provide transportation services throughout Oregon, Washington, and Idaho.

Our company motto is:

“Quality Service to Others and Quality in Everything We Do!”

We are looking for someone who enjoys helping people, solving problems, staying organized, and making sure things are done correctly.

POSITION DETAILS

Position: HR Assistant
Schedule: Typically Monday–Friday, 8:00 AM–5:00 PM
Location: Walla Walla, WA
Pay: $–$ per hour, depending on qualifications and experience
Status: Full-Time

Occasional after-hours or weekend availability may be needed based on business needs. Advance notice will be provided whenever reasonably possible.

WHAT YOU'LL DO

The HR Assistant will provide administrative and employee-support assistance to the Human Resources team, including:

• Assist with employee questions, concerns, and routine HR needs.
• Maintain accurate and confidential employee records.
• Assist with onboarding, employment documentation, and credentialing.
• Assist with employee performance documentation and follow-up.
• Help maintain and update employee policies, procedures, forms, and handbook materials.
• Prepare correspondence, reports, meeting notes, and other HR documents.
• Assist with employee complaints and workplace concerns by documenting information and directing matters appropriately.
• Maintain spreadsheets, databases, and HR-related tracking systems.
• Help monitor important deadlines and required employee documentation.
• Provide administrative support to management and the HR team.
• Work with other departments when additional administrative support is needed.
• Handle confidential employee information professionally and appropriately.

WHAT WE'RE LOOKING FORHuman Resources Experience

• Preferred: 5 or more years of Human Resources experience.
• Experience with employee relations, performance documentation, HR administration, or policy development is highly valued.
• Equivalent combinations of education, training, and relevant experience may be considered.

Strong Attendance & Reliability

• Dependable and able to consistently report to scheduled shifts.
• Able to meet deadlines and complete time-sensitive HR responsibilities.
• Able to occasionally assist outside normal business hours when business needs require it.

Attention to Detail

• Strong ability to review information carefully and identify errors or missing information.
• Takes pride in accurate, complete, and high-quality work.
• Understands the importance of confidentiality and accuracy when handling employee information.

Organization & Prioritization

• Able to manage multiple projects and competing priorities.
• Comfortable working with frequent interruptions.
• Able to organize work independently and meet important deadlines.

Employee & Customer Service

• Professional, respectful, and approachable.
• Able to communicate with employees, clients, and coworkers with patience and professionalism.
• Demonstrates sound judgment, empathy, honesty, and discretion when handling workplace concerns.

Communication & Writing

• Strong written and verbal communication skills.
• Able to prepare professional correspondence, procedures, reports, and other business documents.
• Able to document information clearly and accurately.
• Experience assisting with employee handbooks, policies, or procedures is preferred.

Initiative & Teamwork

• Self-directed and able to manage time effectively.
• Looks for ways to support coworkers and improve processes.
• Willing to learn new responsibilities and assist other departments when needed.
• Maintains a professional and positive approach to workplace challenges.

Computer Skills

• Strong general computer skills.
• Comfortable working in a Windows-based office environment.
• Intermediate to advanced Microsoft Excel skills, including formulas, formatting, tables, and basic charts.
• Basic to intermediate Microsoft Word skills.
• Familiarity with Google Workspace, including Gmail, Google Sheets, and Google Docs.
• Ability to learn specialized company software and systems.

PREFERRED QUALIFICATIONS

• Five or more years of relevant Human Resources experience.
• Experience with employee relations or performance management.
• Experience creating or updating workplace policies and procedures.
• Experience working with confidential employee information.
• Additional language skills that are relevant to serving our employees or clients are a plus.

WHAT WE OFFER

• Health insurance
• Retirement plan
• Vacation benefits
• Paid sick leave
• Paid holidays
• A supportive, team-oriented work environment
• Opportunity to grow with a long-standing family-owned company

EQUAL EMPLOYMENT OPPORTUNITY

Transportation Solutions is an equal opportunity employer. Employment decisions are based on qualifications, job-related requirements, business needs, and other lawful considerations. We do not discriminate against applicants or employees on the basis of legally protected characteristics.

Qualified applicants with disabilities may request reasonable accommodation during the application or hiring process.

Transportation Solutions is committed to maintaining a professional, respectful, and inclusive workplace for all employees.

Job Type: Full-time

Pay: $19.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Health insurance

Experience:

• Human Resources: 5 years (Required)
• Microsoft Excel: 5 years (Required)

Work Location: In person