OFFICE ASSISTANT II - Engineering

CLASS SUMMARY: This position is responsible for performing a variety of standard clerical and administrative tasks in support of an assigned department. Responsibilities may include preparing documents; performing standard office tasks; cash-handling; and providing customer service . May supervise and/or lead part-time staff. May handle confidential information.

TYPICAL CLASS ESSENTIAL DUTIES: (These duties are a representative sample; position assignments may vary.)
1.    Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions,contracts,  and work orders; generating reports; and/or preparing related documents.
2.    Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials.
3.    Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks.
4.     Reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
5.    Reviews and verifies program related information; tracks and identifies information based on defined procedures.
6.    Provides customer service, including but not limited to: cash-handling; responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers;  and/or directing customer questions to appropriate staff.
7.    Demonstrates regular and predictable attendance, including attendance at required meetings.
This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

TRAINING AND EXPERIENCE: Associate’s degree; or, High School Diploma or equivalent (G.E.D.) and 2 years of related experience; or, all required certification(s); or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

LICENSING REQUIREMENTS:

• Occupancy Specialist Certificates for Public Housing or Section 8 Program (Housing department only)

KNOWLEDGE:

• Customer service principles;
• Filing principles and practices;
• Methods of preparing documents;
• Office procedures;
• Computers and related office equipment;
• Recordkeeping principles.
• Basic financial principles.

SKILLS:

• Providing customer service;
• Reviewing documents for accuracy;
• Using computers and related office equipment;
• Maintaining records and files;
• Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.