Office Assistant - ISO 9000 Coordinator

Job Overview

We are seeking a dynamic and detail-oriented Office Assistant - ISO 9000 Coordinator to join our team. This vital role combines office management with quality assurance responsibilities, ensuring our compliance with ISO 9000 standards—an internationally recognized quality management system. The ideal candidate will be energetic, highly organized, and possess excellent communication skills to support daily administrative operations while coordinating quality processes. This position offers an exciting opportunity to contribute to a well-structured, efficient office environment while maintaining rigorous quality standards that drive our success.

Responsibilities

• Manage front desk operations, including greeting visitors, handling multi-line phone systems, and directing calls with professional phone etiquette.
• Oversee office management tasks such as filing, data entry, calendar management, and organizing documents for easy retrieval.
• Support bookkeeping activities using QuickBooks or similar accounting software, including invoicing and expense tracking.
• Assist in maintaining ISO 9000 documentation and records, ensuring compliance with quality management protocols through meticulous proofreading and data accuracy.
• Handle confidential information with integrity and discretion while supporting client communication and customer service efforts.
• Coordinate scheduling for meetings, appointments, and training sessions; manage calendars efficiently to optimize time management.
• Provide general clerical support including typing reports, proofreading documents, and supporting administrative tasks that enhance office productivity.

Qualifications

• Proven experience in office administration or clerical roles with a strong background in office management and customer support.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy skills essential for data entry and document preparation.
• Experience with QuickBooks is preferred.
• Excellent organizational skills with the ability to prioritize tasks effectively in a fast-paced environment.
• Strong communication skills, both verbal and written; bilingual abilities are a plus for diverse client interactions.
• Demonstrated ability to handle confidential information responsibly while maintaining professionalism at all times.
• Previous experience in a role involving phone communication, multi-line systems, or front desk responsibilities is highly desirable.
• Personal assistant experience or calendar management skills will be considered an asset.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person