Office Assistant / Sales Assistant

We are hiring for two separate positions: Office Assistant & Administrative Support and Sales Assistant & Customer Support. We’re looking for dependable, organized people who communicate clearly and help our office, sales, and warehouse teams keep daily operations running smoothly.

Position 1: Office Assistant & Administrative Support

Responsibilities:

• Perform data entry, filing, email correspondence, and general clerical tasks.
• Create and update orders, invoices, and purchase orders.
• Assist with accounts payable (A/P), accounts receivable (A/R), and payroll data entry.
• Match vendor invoices with purchase orders and packing slips; flag discrepancies for review.
• Assist with inventory records, internal transfers, and receiving documentation.
• Help coordinate dispatch, customer pickups, and deliveries.
• Maintain organized digital and paper records and resolve basic discrepancies.
• Support multiple store locations and communicate with office, sales, and warehouse teams.
• Answer calls, monitor shared email inboxes, and direct inquiries.
• Handle employee, customer, vendor, and financial information confidentially.

Preferred experience: Office administration, data entry, bookkeeping support, order processing, or inventory documentation.

Position 2: Sales Assistant & Customer Support

Responsibilities:

• Respond promptly to incoming leads and customer inquiries by phone and email.
• Collect customer contact information, product needs, and order details.
• Answer routine product and ordering questions and coordinate with the sales team when needed.
• Send product catalogs, specifications, and approved promotional materials.
• Prepare and pack product samples, print shipping labels, and coordinate shipments.
• Share tracking information and follow up after customers receive catalogs or samples.
• Prepare, organize, and update customer mailing lists.
• Maintain accurate customer records, lead status, and follow-up notes.
• Assist with quotes and order paperwork using information approved by the sales team.
• Coordinate with office and warehouse staff to support timely customer service.

Preferred experience: Sales support, customer service, lead management, sample fulfillment, or shipping coordination.

Qualifications for Both Positions

• Strong organization, attention to detail, and reliable attendance.
• Professional phone manner and clear verbal and written communication.
• Basic computer skills, including email, Microsoft Office, and Excel or Google Sheets.
• Ability to prioritize tasks, maintain accurate records, and follow through.
• A helpful attitude and ability to work independently and with a team.
• Experience with Spruce software, wholesale, retail, flooring, or building materials is a plus.
• Bilingual English/Spanish skills are a plus.

How to Apply

Apply through Indeed with your resume and a brief introduction. Please indicate whether you are applying for the Office Assistant position, Sales Assistant position, or both.

Graycore Wholesale is an equal opportunity employer.

Pay: From $500.00 per week

Work Location: In person