Office Assistant/Receptionist

Part-Time Office Assistant – Bail Bonding Agency

Job Type: Part-Time
Schedule: Flexible / Approximately 15–25 hours per week
Pay: Salary is commensurate with experience
Location: Jacksonville, NC

Job Description

We are a local bail bonding agency seeking a dependable, organized, and professional Part-Time Office Assistant to help with day-to-day clerical and administrative duties.

This is primarily an office-based position. No previous bail bonding or criminal justice experience is required. We are looking for someone who is comfortable working independently, communicating with customers, handling paperwork, and maintaining accurate records.

Training will be provided for our office procedures and industry-specific paperwork.

Responsibilities

Duties may include:

• Answering and directing phone calls
• Greeting and assisting customers in the office
• Completing, organizing, scanning, and filing paperwork
• Entering customer and case information into our system
• Collecting and documenting payments
• Providing receipts and maintaining accurate payment records
• Checking court dates and updating client information
• Making routine reminder or follow-up calls
• Maintaining organized client files
• Performing basic computer and data-entry tasks
• Keeping the office clean, organized, and professional
• Assisting bail agents with general administrative tasks as needed

Qualifications

The ideal candidate will:

• Be dependable and punctual
• Have strong organizational skills and attention to detail
• Be comfortable using computers, email, and basic office software
• Have good written and verbal communication skills
• Be comfortable speaking with people from a variety of backgrounds
• Maintain professionalism when dealing with stressful or sensitive situations
• Be able to handle confidential information responsibly
• Be able to work independently without constant supervision
• Have reliable transportation

Previous experience in an office, administrative, customer service, legal, court, law enforcement, or financial environment is helpful but not required.

Important

Because of the nature of our business, applicants should understand that our customers may occasionally be dealing with stressful circumstances. The ability to remain calm, professional, respectful, and nonjudgmental is important.

This position is primarily clerical and administrative and does not require apprehending or pursuing defendants.

Schedule

This is a part-time position with approximately 15–25 hours per week. Specific days and hours can be discussed during the interview.

There may be opportunities for additional hours depending on availability and business needs.

To Apply

Please submit your resume through Indeed along with a brief description of:

• Your general availability
• Any previous office or customer service experience
• Why you think you would be a good fit for a small bail bonding office

We are looking for someone interested in becoming a reliable, long-term member of our team.

Pay: From $11.00 per hour

Work Location: In person