Office Assistant/Receptionist

Numeric Experts, Inc. is seeking a dependable, organized, and professional Bilingual Office Assistant to join our Florida office. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to manage multiple administrative responsibilities while providing exceptional customer service.

This position plays an important role in supporting daily office operations, assisting clients, maintaining accurate records, and coordinating communication with our main office.

Key Responsibilities

• Greet clients, answer phone calls, respond to inquiries, and provide professional customer service.
• Serve as a primary point of contact for clients, ensuring timely communication and follow-up.
• Communicate effectively in English and Spanish, including translating documents and interpreting conversations as needed.
• Schedule appointments, coordinate meetings, and manage office correspondence.
• Organize, maintain, and update physical and electronic client records.
• Perform accurate data entry, review documentation, and maintain company databases.
• Collect, prepare, and securely transmit client documents and information to the main office.
• Handle daily clerical duties, including scanning, printing, faxing, emailing, and processing mail.
• Follow up with clients regarding missing documents, outstanding requests, and appointment requirements.
• Maintain confidentiality when handling sensitive personal, financial, and business information.
• Coordinate daily office activities and submit reports to management regarding completed tasks and pending matters.
• Assist management and team members with additional administrative duties as needed.

Required Qualifications & Skills

• Fluency in English and Spanish is required, including strong verbal and written communication skills.
• Basic computer proficiency, including email, scanning, faxing, document preparation, and data entry.
• Excellent organizational skills and strong attention to detail.
• Professional telephone etiquette and exceptional customer service skills.
• Good penmanship and the ability to maintain accurate, legible records.
• Ability to multitask, prioritize responsibilities, and work independently with minimal supervision.
• Dependable, punctual, responsible, and professional.
• Ability to handle confidential client information with discretion.
• Strong problem-solving skills and willingness to learn new systems and office procedures.

Preferred Qualifications

• Fluency in Haitian Creole is a plus, but not required.
• Previous experience in an administrative, receptionist, office assistant, or customer service position.
• Experience working in an accounting, tax preparation, financial services, or other professional office environment.
• Familiarity with Microsoft Office, Google Workspace, and general office software.

Previous accounting or tax preparation experience is not required. Training will be provided.

Training & Employment Schedule

• Mandatory Training: December 7, 2026 – December 18, 2026
• Official Start Date: January 4, 2027
• Work Schedule: Monday through Friday, 10:00 AM – 6:00 PM
• Employment Type: Full-Time

Applicants must be available to participate in the two-week training program before their official start date.

How to Apply

Interested candidates should submit an updated resume through Indeed, highlighting relevant administrative experience, computer proficiency, customer service skills, and language abilities.

We are looking for a motivated, detail-oriented individual who takes initiative, demonstrates professionalism, and is committed to providing excellent client service.

Note: This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as necessary to meet the ongoing needs of the organization.

Numeric Experts, Inc. is an Equal Opportunity Employer.

Pay: $18.00 - $20.00 per hour

Work Location: In person