Office Associate

Job Responsibility

1. Assist with company events, workshops, including preparation, setup, customer reception, and on-site support.
2. Handle customer inquiries, reservations, follow-ups, and provide professional customer service through online and offline channels.
3. Prepare, inspect, and organize event materials, tools, supplies, and product displays.
4. Assist with customer orders, sales processing, payment records, and delivery coordination when required.
5. Handle incoming and outgoing documents, parcels, deliveries, and basic office administrative tasks.
6. Maintain accurate daily work records, complete assigned tasks on time, and promptly report any issues or delays.
7. Perform other reasonable office-related duties as assigned by management.

Requirements

1. At least 1 year of experience in customer service, office administration, events, or related fields.
2. Good English communication and interpersonal skills.
3. Friendly, confident, and comfortable interacting with customers.
4. Detail-oriented, organized, responsible, and willing to learn.
5. Able to follow instructions and established procedures accurately.
6. Able to handle multiple tasks independently and meet deadlines.
7. Willing to participate in company events and learn workshop presentation skills.
8. Basic computer skills and familiarity with online communication platforms.