OFFICE ASSOCIATE / CUSTOMER SERVICE

Often our customers come in while planning a project or while experiencing costly equipment breakdowns. You will be required to provide our customers with expert assistance to a wide variety of questions and problems. This is a service and parts center and our ability to get customers’ business often depends on your ability to provide them with the right part or solution in a quick and efficient manner. During this process you will be building ongoing business relationships and cultivating new business.

As an Office Associate/ Inside Sales you will work in a team environment, however, must be self-motivated and be driven by a desire to exceed expectations. Must have a sense of urgency, able to prioritize and multitask efficiently to provide the customers with the right solution. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers is critical. Must be able to take direction in complex situations. Knowledge of QuickBooks and industry related experience is a plus.

§ Assist customers in person and by phone

§ Identify parts for customers solution by clarifying their needs and recommending parts

§ Invoice and receive payments

§ Provide customer quotes

§ Stock bins and inventory stock for purchasing agent

§ Shipping and receiving

§ Identify, measure, and build hoses

§ Email & file all customer invoices

§ File all daily paperwork

§ Perform daily business closing duties

§ All other duties & responsibilities as assigned

§ Ability to lift objects weighing 50+ pounds

§ Work effectively with other team members

§ Organized and detail oriented

Job Type: Full-time

Pay depends on experience, 401K with 401K Employer Match, Paid Holidays, Vacation and PTO.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person