Office Coordinator

Company Overview

America's Home Place, Inc. is dedicated to building quality custom homes with a commitment rooted in honest, God-honoring values. Since 1972, we have proudly served thousands of families across numerous locations, striving to deliver the American Dream through integrity and excellence in every project.

Are you a highly organized administrative professional who thrives in a fast-paced environment? We are seeking a dynamic Office Coordinator to join our home building team. The Office Coordinator is a vital player in our daily operations, serving as the central hub of communication between our office, sales team, customers, and field operations. This is a diverse role combining administrative mastery, cross-departmental collaboration, and production support. If you excel at multitasking, keeping projects on schedule, and supporting field managers, we want to hear from you!

General Duties

• Primarily responsible for the day-to-day clerical and administrative operations of a local office.
• Manages the phone system and trains all personnel in its use.
• Serves as a liaison with settlements, AR, AP, estimating, sales, trade partners, suppliers,
• service, etc., for sales and Project Managers
• Organizes paper work and other office procedures and maintains files.
• Orders and stocks office supplies as necessary with approval.
• Keeps inventory of office & construction equipment maintenance and repair.
• Trains new employees in office procedures as required.
• Organizes and assists in setting up new offices in the region as required.
• Coordinates vacation request forms, mileage reimbursement forms, employee reimbursements, expense reports, attendance and other administrative paperwork.
• Trains new employees in insurance, vacations, expenses and other personnel issues.
• Assists in assembling and tracking job start packages prior to construction; Project Manager has primary responsibility.
• Makes calls and schedules for Project Managers, as needed.
• Assists sales staff and Production in maintaining the office and model areas.
• Coordinates all workers’ compensation accident reports and forwards them to claim services and corporate office.
• Maintains first aid kits, OSHA, MSDS and safety program information.
• Attends weekly Staff Meetings and scheduled District Meetings.
• Maintains all Production Manuals, Production Memos, Training Programs, etc., and updates them as updates are received from the Corporate Office.

Qualifications & Skills

• Experience: 1–2+ years of customer service, sales support, or administrative experience
• Communication: Exceptional verbal and written communication skills with a professional, welcoming demeanor.
• Organization: Highly organized with strong multi-tasking abilities and attention to detail.
• Tech-Savvy: Proficient in Google Workspace and comfortable learning sales management software/CRMs (Oracle).
• Mindset: Self-motivated, collaborative, and passionate about delivering an exceptional customer experience.

Benefits & Perks

• Health Insurance: Medical, Dental, and Vision coverage
• Retirement: 401(k) with company match
• Paid Time Off: Paid vacation, holidays, and sick days
• Growth: Opportunities for professional development within a established national custom builder

Schedule:

• 8 hour shift
• Monday to Friday

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience:

• customer service, sales support, or administrative: 1 year (Required)

Work Location: In person