Office Coordinator

Thomas Restaurant Equipment is seeking an organized, dependable, and customer-focused Office Coordinator to support our office, sales, and day-to-day operations. This role will help connect customers, sales, vendors, and the warehouse while keeping quotes, orders, paperwork, and scheduling organized.

Responsibilities

• Answer phones and assist customers by phone, email, and in person.
• Greet customers visiting the showroom.
• Assist the sales team with quotes, pricing, and customer follow-up.
• Create and process purchase orders.
• Communicate with vendors regarding pricing, availability, lead times, and order status.
• Track equipment orders from purchase through delivery.
• Coordinate with the warehouse on incoming equipment, pickups, and deliveries.
• Help schedule deliveries, customer pickups, appointments, and showroom visits.
• Prepare and organize delivery, pickup, and order paperwork.
• Maintain accurate customer, vendor, quote, and project records.
• Enter and update information in spreadsheets and company systems.
• Assist with general office organization, filing, scanning, and email communication.
• Assist with other office and operational responsibilities as needed.

Qualifications

• Strong organization and communication skills.
• Professional and comfortable working with customers.
• Good attention to detail.
• Comfortable using email, Microsoft Office, Excel, and basic business software.
• Ability to manage multiple tasks and follow through on responsibilities.
• Willingness to learn commercial restaurant equipment and company processes.
• Previous experience in office administration, customer service, sales support, purchasing, or order entry is preferred.

Ideal Candidate

We are looking for someone who is dependable, takes initiative, communicates well, and is willing to help wherever needed in a small-business environment.

Work Location: In person