Office Coordinator

The Center for Safer Communities’ mission is to enhance the safety and well-being of victims and survivors of domestic and sexual abuse and stalking through empowerment and advocacy; to create a community responsive to all victims and survivors through education, outreach and accountability; and to empower the community to establish a safer culture.

Position Overview

The Office Coordinator provides front-desk, administrative, and light bookkeeping support to keep the Keene office running smoothly. Working in close partnership with the Office Manager in Claremont, the Coordinator ensures consistent processes and coverage across both offices. This role requires strong organizational skills, sound judgment, and the ability to handle sensitive information with discretion. The Office Coordinator helps maintain a welcoming, organized, and responsive environment for staff, volunteers, and those we serve.

Key Responsibilities

Front Desk & Office Operations

• Answer the main phone line and greet visitors at the door with professionalism, warmth, and sensitivity
• Direct calls, messages, and visitors to the appropriate staff member and follow up as needed
• Receive and distribute mail, packages, and deliveries
• Monitor and order office supplies and coordinate equipment and facility needs for the Keene office
• Support staff with day-to-day office tasks such as scheduling, copying, scanning, and preparing materials
• Maintain a clean, safe, and welcoming office environment, including meeting spaces
• Serve as a first point of contact for basic technical issues and coordinate with IT support as needed

Bookkeeping & Financial Support

• Perform light bookkeeping tasks, such as data entry, processing invoices and receipts, and tracking expenses
• Prepare deposits under the direction of the Executive Director and/or Finance Manager
• Assist with accounts payable and receivable and maintain organized financial records
• Support grant and audit documentation by keeping accurate, accessible records
• Help prepare routine financial reports as requested

Coordination & Communications

• Maintain the Keene office calendar and coordinate meetings, trainings, and events
• Schedule meeting rooms, and prepare agendas, minutes, and materials for staff meetings as requested
• Coordinate regularly with the Office Manager in Claremont to share information, align procedures, and provide coverage between offices

Records & Data Management

• Maintain organized and confidential filing systems (physical and digital)
• Perform data entry and keep databases and organizational records accurate and in compliance with confidentiality and grant requirements
• Support document retention processes
• Practice and promote basic cybersecurity and responsible data practices

Staff & Volunteer Support

• Assist with onboarding logistics for new staff and volunteers, including workspace setup and orientation materials
• Help track required trainings, background checks, and other documentation, in coordination with the Office Manager
• Respond to routine staff questions and direct HR inquiries to the appropriate person

Community Engagement & Events

• Support logistics for events, volunteer activities, and donor engagement efforts
• Receive and log donations in alignment with organizational procedures

Safety & Program Support

• Follow and support workplace safety procedures and compliance requirements
• Provide limited administrative support to staff as needed
• Participate in occasional after-hours support, as assigned

Required Qualifications

• High school diploma or equivalent; Associate's degree or equivalent combination of education and experience preferred
• Minimum 1–2 years of administrative, front-desk, or office experience
• Working knowledge of bookkeeping basics (e.g., accounts payable/receivable, data entry, reconciliation)
• Proficiency in Microsoft Office Suite
• Strong organizational, communication, and multitasking skills
• Ability to maintain confidentiality and handle sensitive information
• Commitment to the mission of supporting survivors and building safer communities

Preferred Qualifications

• Experience with QuickBooks or similar accounting software
• Experience in nonprofit or social service settings
• Familiarity with database systems
• Understanding of trauma-informed practices

Essential Competencies

• Discretion and sound judgment
• Reliability and attention to detail
• Flexibility and adaptability
• Cultural competency and sensitivity
• Problem-solving and initiative
• Collaboration and teamwork across offices

Physical Requirements

• Ability to lift up to 25 pounds
• Prolonged periods of computer-based work
• Occasional evening or weekend hours

Working Conditions

This position is based in the Keene, NH office during standard business hours. Occasional travel to the Claremont, NH office may be required for meetings, training, or coverage. The role may involve exposure to sensitive or difficult subject matter related to trauma.

Compensation & Benefits

Competitive salary commensurate with experience, starting at $50,000. Benefits include health insurance, retirement plan, paid time off, and professional development opportunities.

To Apply

Please submit a resume, cover letter, and three professional references to [email protected].

The Center for Safer Communities is an equal opportunity employer committed to building a diverse and inclusive team. We strongly encourage applications from individuals with lived experience and those from historically marginalized communities.

Pay: $24.00 - $25.40 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person