Office Coordinator

Who you are

• Office operations. You have at least a year's experience running the day-to-day of an office or front of house, including ordering, deliveries and visitors
• Suppliers and contractors. You have worked with building management, contractors and facilities suppliers, and held them to what they agreed to deliver
• Fixing things without being asked. You have been the person who spots what isn't working in an office and sorts it. You can talk us through examples
• The physical side. You're comfortable unpacking deliveries, setting up for events and moving supplies of up to 15–20kg
• First aid and fire safety. You hold first aid or fire marshal certificates. If not, we'll train you when you join
• Expenses. You have managed company expenses on Soldo or a similar platform
• Facilities qualification. You have an IWFM qualification or equivalent
• AI Literacy. Experience using generative AI tools to drive efficiency in administrative tasks, paired with the judgment to audit and fact-check all AI-generated content

What the job involves

• You'll run the day-to-day of our Leeds office, making it a well-run, safe and welcoming place for the 100+ iwocans who work from there
• As Office Coordinator, you'll report to the Office & Community Manager. You'll be the person who keeps the Leeds office running, and the first person iwocans in Leeds come to when something needs sorting
• Ownership. You'll run the office day to day: the weekly food and drinks order, deliveries, post and supplies, and the office Soldo card, reconciled each month. You'll walk the office each week and fix small issues yourself
• Variety. You'll welcome visitors and candidates, sort out meeting room clashes, and book and oversee cleaners, tradespeople and suppliers, from the coffee machines and Billi taps to the plants
• Responsibility. You'll keep the office safe. You'll be one of the office's fire marshals and first aiders, carry out facilities maintenance checks, and keep the first aid kits stocked
• Community. You'll help iwocans in Leeds feel part of iwoca and enjoy being here. You'll run the weekly office tour for new joiners, help teams to celebrate key moments like work anniversaries and organise community events

Benefits

• Work where you work best: Twice a year we rent houses in places like Sicily and the French Alps where each team can work together for a week poolside. We champion flexible working in all our teams
• Invest in iwoca: We want people to be invested in iwoca's success so after six months you'll be awarded share options
• Keep yourself healthy: We offer comprehensive health insurance and cash plans. You'll also get gym discounts and we host yoga classes in the office every week
• Start (and end) your day right: Each floor of iwoca HQ has a fully stocked fridge for breakfast and every Friday we unwind with beers and wine
• Life-work balance: We know your life outside of work comes first. We offer enhanced maternity and paternity leave for new parents plus a nursery benefit. We also have unlimited unpaid leave
• Learning and development: Whether you want to learn to code, experiment with motion design, or beat cognitive biases, you'll have time and budget to invest in your professional development