Office Coordinator-M930L00

Are you looking for more than just a job? Join Matthews International, a company with over 175 years of success and stability. As a global leader in memorialization, we take pride in our craftsmanship and commitment to quality — and it all starts with our people.

The Office Coordinator performs and assigns a variety of routine duties in the mail room as well as responds to all service requests for division departments, other divisions, Corporate office, and customers.

• Operates printing machine and other print room equipment according to training and proper procedure. Provides training and instructions for other individuals in office services.
• Maintains and orders all supplies for the print room's efficient operation and orders paper supplies for the entire facility. Keeps records of all jobs run and produces listing of same when required.
• Provides complete charge out information when required for detail time and material usage.
• Handles check requests for postage meter.
• Separates and processes incoming and outgoing mail in described manner. Delivers and picks up internal mail to and from departments, mail room, mail boxes, and other designated areas.
• Processes via CRT data base associated with mailing and pre-need services of department.
• Relieves telephone operator/receptionist at breaks and lunch time and coordinates this on an ongoing basis.
• Receives all service requests and assigns responsibility to appropriate personnel.
• Provides daily guidance, coordination and leadership to all aspects of office services to assure attainment of objectives.
• Maintains communications to all department levels in the division providing information & status of service requests.
• Coordinates and monitors all mailings to ensure that they are completed in a timely and economical manner.
• Additional duties as assigned.

Requirements:

• High School Diploma or GED.
• Associate Degree or equivalent from two-year college or technical school preferred.
• 3+ years of previous customer service experience preferred; or equivalent combination of education and experience.
• Occasional travel either locally, nationally, and/or internationally may be required.
• High degree of proficiency MS Office Suite, Outlook & Internet applications.
• Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Solid understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and senior management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to work overtime as necessary.

PHYSICAL ASPECTS/WORK ENVIRONMENT:

• Regularly required to stand; walk; sit; and talk, hear and see.

• Regularly/Occasionally lift and/or move up to 10 pounds.

• Reasonable accommodations may be made to enable individuals to perform the essential functions.

Compensation: $16/hr.