Office Custodian

The Office Custodian is responsible for maintaining exceptional cleanliness, order, and hygiene across all Gentry Timepieces showrooms and support areas. The role directly supports the brand’s luxury image and premium customer experience by ensuring a spotless, discreet, and well-maintained environment at all times.

Key Duties and Responsibilities

1. Showroom & Customer Areas

• Maintain pristine cleanliness of showroom floors, waiting areas, counters, and client lounges.
• Clean and polish glass display cases, mirrors, and fixtures to luxury standards.
• Sanitize high-touch surfaces regularly during store hours.
• Perform discreet cleaning during operating hours without disturbing clients.
• Ensure showroom ambiance supports a calm, elegant, and premium atmosphere.

2. Back-of-House & Support Areas

• Clean and organize pantry, storage rooms, staff areas, and washrooms.
• Properly segregate, collect, and dispose of waste.
• Monitor and replenish restroom supplies, cleaning materials, and pantry items.
• Assist in basic store organization as required.

3. Pantry & Coffee Bar Support

• Clean and sanitize coffee bar equipment, cups, and service trays.
• Maintain pantry cleanliness and hygiene standards.
• Support FOH staff by keeping service areas clean and ready.

4. Safety, Asset Care & Compliance

• Use only approved cleaning chemicals and tools suitable for luxury finishes.
• Prevent damage to watches, furniture, floors, and fixtures.
• Report maintenance issues, spills, or hazards immediately.
• Follow health, safety, and sanitation protocols.
• Observe strict confidentiality and discretion within the showroom.

5. Professional Conduct & Brand Standards

• Maintain proper uniform, grooming, and professional behavior.
• Demonstrate respect, courtesy, and teamwork at all times.
• Uphold Gentry Timepieces’ service values and housekeeping standards

Qualifications

1. At least Elementary graduate or equivalent.
2. Experience in housekeeping, janitorial, or utility work (retail, hotel, or luxury environment preferred).
3. Knowledge of basic cleaning procedures and chemical handling.
4. Physically fit and able to perform housekeeping duties.
5. Willing to work flexible schedules, including weekends and holidays

Skills & Competencies

• Strong attention to detail and accuracy
• Excellent time management and organizational skills
• Discretion, professionalism, and confidentiality
• Ability to work independently and effectively as part of a team
• Dependable, trustworthy, and demonstrates strong integrity
• Good communication and interpersonal skills
• Ability to prioritize tasks and meet deadlines