Office Manager & Executive Assistant (term)

The Office Manager & EA is a proactive and highly organized professional who anticipates needs, builds strong relationships, and brings sound judgement and discretion to everything they do. They are a strong administrator and natural problem solver who takes initiative to keep operations running smoothly in support of BLLT's team culture.

This role provides high-level administrative and executive support to the President & CEO, including managing schedules, coordinating travel, and overseeing budgets. It is also responsible for office operations, such as maintaining workspace facilities, equipment, and hybrid workplace booking systems.

The position works closely with the Technology team and external IT providers to support office technology, coordinate projects, and ensure systems function effectively. It also contributes to travel tracking initiatives and sustainability efforts aimed at reducing the organization's environmental impact.

In addition, the role supports the People & Culture team through onboarding administration, workplace health and safety compliance, organizing quarterly team meetings, and assisting with employee engagement activities such as team celebrations and wellness initiatives.

A key aspect of the position is handling confidential and sensitive information with a high degree of professionalism, discretion, and trust.

This is a term position until September 2027.

Please refer to the attached job description for a complete lis****t of key accountabilities.

Why BLLT?

• Competitive salary based on experience.
• A values driven culture: Be United. Be Thoughtful. Be Optimistic. Be Innovative.
• An unparalleled mountain lifestyle - live & work where others vacation!

The job posting will remain active until we find the right candidates. Please submit both your résumé and cover letter for consideration. While we appreciate all applications, only qualified candidates and those who are eligible to work in Canada will be contacted. Applicants who live in the Bow Valley will take priority.

We’re a values-led destination marketing organization committed to sharing this extraordinary place with the world, while advancing the vision to Lead Tourism for Good. This vision inspires action, progress, and hope in Banff and Lake Louise—aiming to bring the community together and show how tourism can be a force for good toward a sustainable future. By working at BLLT, you will help realize this vision and contribute to a positive, inclusive, and innovative workplace.

Banff & Lake Louise Tourism is committed to building a workplace where everyone can succeed and belong. As a Signatory to the 2025 Bow Valley Workplace Inclusion Charter, we are working on commitments this year to build an even more diverse, equitable, and inclusive team environment.

We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. We are working to eliminate barriers for applicants and team members from equity-seeking groups. If you can’t apply online or need support during the application or hiring process, please email Robyn, our Manager, People & Culture ([email protected]) to discuss your needs.