Office Manager and Human Resources Support

About the role

The Office Manager and HR Support role is responsible for driving improvements across the club's people management systems, processes and reporting, and providing HR support including the preparation of staff and player contracts. The role also oversees the effective day to day operation of the office, including providing reception cover.

Key responsibilities

• Prepare, review and manage employment agreements and contractor agreements for staff, ensuring accuracy and consistency with current employment legislation and club policy
• Draft, issue and manage player contracts using the NRL system Gateway and Microsoft 365, liaising with football operations and coaching staff as required
• Maintain accurate and up to date employee records, including personal files, leave records and organisational reporting
• Drive continuous improvement within HR systems, processes and reporting, identifying opportunities to streamline administration and improve data accuracy
• Support recruitment processes, including advertising vacancies, coordinating interviews and preparing offer documentation
• Champion initiatives across employee engagement, leadership development, performance management, and safety and wellbeing, working with department managers to help implement these across the club
• Act as a first point of contact for managers on day to day HR queries, escalating more complex matters as required
• Liaise with internal HR provider, MyHROffice
• Oversee the day to day operation of the office so that it runs efficiently and effectively
• Act as the first point of contact at the Club, based at reception, including answering and directing incoming calls and emails in a professional and timely manner.