Office Manager

Core Responsibilities

. This role blends daily office administration, local fleet logistics, financial tracking, and team leadership. You will ensure our passenger cars and commercial trucks remain compliant, well-maintained, and highly profitable while delivering exceptional local customer service.

• Financial Administration: Process daily customer rental invoices, manage security deposit pre-authorisations, reconcile bank statements exclusively via MYOB Business / AccountRight, manage payroll, and chase outstanding commercial hire accounts.
• Fleet Logistics & Compliance: Coordinate vehicle registration renewals, Transport for NSW pink/blue slip inspections, toll account management (Linkt/E-Toll), and scheduled servicing with local mechanics.
• Contract & Legal Verification: Ensure all staff meticulously check driver’s licenses (including international permits), verify proof of local Sydney addresses, and enforce strict compliance with rental agreement terms and insurance policy rules.
• Team Supervision: Lead and roster front-counter rental clerks, manage local detailers/groomers, and act as the primary point of escalation for customer booking disputes or roadside assistance incidents.
• Supplier & Vendor Management: Source and order office supplies, cleaning chemicals, and mandatory in-vehicle equipment like GPS units, safety triangles, and child restraints.

Requirements & Qualifications

• Technical Skills: Advanced, hands-on proficiency with MYOB AccountRight is mandatory. Must be confident handling accounts payable/receivable, bank feeds, and end-of-month reporting within this specific platform.
• Experience: 2+ years in an office management or senior operations role, ideally within a car rental agency, dealership, logistics depot, or automotive workshop.
• Local Regulations: Familiarity with NSW transport rules, toll networks, and basic automotive maintenance cycles.
• Driver’s License: A valid, unrestricted NSW C-Class driver's license (or higher) with a clean driving record is essential.
• Traits: Excellent communication skills, calm under pressure during peak rental hours, and strong commercial problem-solving abilities.
• WFH is not an option in this role